AsurionuBreakiFix
StoresMy Account
logo
  • Claims

    Claims

    Broken tech is frustrating. Your claims don’t have to be.

    Get started

    Start a new claim

    Get a repair, replacement, or reimbursement for your eligible device.

    Track or manage a claim

    Resume or check the status of an open claim.

    What to expect

    Learn more about your coverage and how claims work.

    Calculate my deductible/service fee

    Get a personalized estimate for your device.

    Claim FAQs

    Get answers to the most frequently asked claims questions.

  • Get tech support

    Get expert help anytime, anywhere

    Our experts help you get the most out of your plan with premium expert tech support.

    Get tech support

    Connect with an expert

    We’re here for for all of your tech needs.

    Download our apps

    Get access to an app that has all your benefits in one place.

    Tech tips

    Tips, tricks, and how-to’s to keep you connected.

    New phone? Get set up

    Get activated and navigate data transfer or SIM issues.

    Streaming issues?

    Troubleshoot Wi-Fi and router problems with an expert.

    Extend my battery life

    Learn how to get more out of every charge.

  • Repair a device

    What can we help you with today?

    Get a fast repair without a plan—
it’s simple at any uBreakiFix® store.

    Get started
    Appliance

    Appliance

    All repair options

    All repair options

  • Protect your tech

    Handled with care

    From laptops to stovetops, we protect the stuff you rely on most with care.

    Explore tech care

    Find a plan

    Protection you can count on from brands you trust.

    Phone care plans

    Protection, repairs, and more through your carrier.

    Start or track a claim

    Start a new claim or check status of an open one.

Claims
logo
Claims
Claims
Skip to main content

🛜 Wi-Fi won’t connect? Talk to an expert about ways to get online fast. Ask an expert

Woman assisting customer with setting up a router

Wi-Fi won’t connect? We can help.

  • Forget the network, refresh the connection, and try again.
  • Stay within range of your router for a stronger signal.
  • Unplug your router, then make sure its cables are all plugged in.
  • Call the provider about service interruptions or outages.

Still have questions? Get expert help now.

More tips for “Why is my Wi-Fi not connecting?”

How to fix iPhone that won't connect to WiFi

Why won't my phone connect to WiFi?

Read more >
Read more >

Google Pixel won't connect to Wi-Fi

Learn more >
Learn more >
Incognito mode in Google Chrome on iPad

Private browsing mode: how to enable in any browser

Check it out >
Check it out >
Woman viewing Wi-Fi passwords on Android smartphone

How to view Wi-Fi passwords on your iPhone

Learn more >
Learn more >
How to use public WiFi

Is public Wi-Fi safe? 7 tips for secure browsing

Check it out >
Check it out >
Family relaxes with multiple devices connected to home internet.

Understanding bandwidth and internet speed

Learn more >
Learn more >
Learn all about the latest in wireless technology with Asurion's guide to Wi-Fi 7.

Everything you should know about Wi-Fi 7

Read more >
Read more >
Testing Wi-Fi speed on phone

How fast does your Wi-Fi need to be?

See how >
See how >

The tech help you need without the wait

Phone activationsBattery issuesData breachesWi-Fi won't connectPhone is slowSafety Concerns
Text conversation for help

Still need tech help?

Look no further. We’ve got experts waiting to help you.

Asurion Logo
Protection Plans
Mobile Protection
iPhone Protection
Samsung Phone Protection
Asurion Home+
Asurion Appliance+
Asurion Complete Protect
Verizon Mobility and Home Tech Plans
AT&T Mobility and Home Tech Plans
All Protection Plans
Tech Help
Tech Tips
Start or Track a Claim
How to File a Claim
Mobile App Center
Tech Help
Tech Service Features
Tech Expert Stories
Tech Help FAQs
Repair Services
Cracked Screen Repair
Tech Repair
About Asurion
About Asurion
Leadership
Corporate Responsibility
Partnerships
Recognition and Reviews
Careers
Newsroom
Contact Asurion
Report a security vulnerability

Terms of Use
Asurion Privacy Notice
Sitemap
©Asurion 2026