Give us a few simple details to register your devices
Get help when you need it
When a device breaks, we'll repair, replace, or upgrade it—you choose
Swap devices anytime
Coverage starts 30 days after adding or swapping a device
Earn rewards
Get money back when you're claim-free
Your questions, answered
For more information, about how Asurion Tech Care works.
An Asurion Tech Care plan (also referred to as an extended service plan [ESP] or extended service contract [ESC]) provides coverage for phones, home tech, and major appliances above and beyond the terms and life of a manufacturer’s warranty. When a covered device breaks or stops working, we'll repair, replace, or reimburse you for your device. Upgrade options to replace your device may also be available to you for an additional fee.
A tech care plan can be financially worth it if you have multiple devices and appliances and want broad coverage for accidental damage from handling, mechanical failure, and 24/7 expert tech support under a single monthly plan.
It can be a great value for households with kids or many devices, offering peace of mind and potential savings compared to buying individual warranties or paying for high-cost replacements.
Reasons it might be worth it for you:
Comprehensive coverage: Protects a wide range of devices, from phones and laptops to smart home gadgets and appliances, under one plan.
Cost savings potential: One monthly plan can be more affordable than paying for individual warranties or out-of-pocket repairs.
24/7 tech support: Access to expert help anytime for setup, troubleshooting, and ongoing issues.
Peace of mind: Coverage for common mishaps and breakdowns helps you avoid surprises.
to help you decide if Asurion Tech Care is worth it for you.
Phones tend to break most often, so in order to provide the most value for each plan we start with a set number of phones to cover. However, you can always purchase add-on coverage for additional phones.
Yes, you'll need to register your devices. Coverage for each device starts 30 days after you add it. Registering devices helps us speed up the claims process for you. Additionally, it helps us to know more specifics about which device is broken so we can provide the best repair or replacement options for you.
Yep, that’s the best part! We know tech comes and goes, that’s why we made it so you can always adjust your coverage whenever you need to. Coverage starts 30 days after adding or swapping in a new device. (Unless it's a replacement or upgrade we've provided—those will automatically be covered by your plan.)
When your device breaks or stops working, we’ve got you covered—it’s as simple as 1-2-3.
Start your claim online or by phone. Just tell us what’s wrong—it only takes minutes.
Choose your fix. Depending on eligibility, we’ll repair, replace, reimburse, or even upgrade your device. Service fees vary (for example, phones start at $29, appliances at $99, and many home tech devices start at $0).
Stay informed. Get live updates at every step until you’re back up and running.
If you go 12 months without filing a claim, we will automatically send you a credit equal to one month of your plan cost—essentially giving you money back just for staying claim-free. This way, you’re always covered if something goes wrong, and if it doesn’t, you’re rewarded with savings. It’s a win-win.
