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Verizon Home Device Protect
Tech is expensive. Protect it.
The average household invests over $11,000 in tech.⁷ Get protection and support for virtually all of it with Verizon Home Device Protect.
1. The $99 damage deductible will apply for all damage that is ineligible for cracked screen repair. The $99 damage deductible will not apply if your loss and theft deductible is under $99. In such cases, the damage deductible will be the same as your loss and theft deductible.
2. Select smartphones that only have a cracked front screen are eligible for cracked screen repair (smartphones with damage to the back glass or other damaged components beyond front glass are not eligible for cracked screen repair). Subject to parts availability, in select locations, which are subject to change at any time. Repairs are performed by an Asurion-certified technician and come with a 12-month limited warranty. Eligibility for cracked screen repair will be determined at time of claim approval. Visit phoneclaim.com/verizon to check current device eligibility. This benefit is provided by Wireless Phone Protection.
3. All Same Day Delivery and Setup services (a benefit of Mobile Secure) are subject to the following: available in select locations, which are subject to change at any time, contingent on certain criteria, including customer location, technician availability, and inventory availability. Same Day Delivery and Setup for new devices is only available for devices purchased on verizon.com, if presented as an option at the time of device purchase. Same Day Delivery and Setup for insurance replacements is available for select smartphones with approved claims, with eligibility determined at time of claim approval. Replacement device could be new or refurbished.
4. Digital Secure: Only smartphones are eligible for most features. Select features may be accessed on tablets and computers. A smartphone is required to download the Digital Secure app. Select features may be accessed on tablets and computers. OS restrictions apply: Android 4.4+ & iOS 11+. Call Filter: Compatible smartphone required; features included vary by device. Tablets, smart watches and basic phones not supported. The following OS requirements apply: Android 9.4.0+ and iOS 2.1.1+. High-risk spam calls are automatically blocked and forwarded to voicemail. Download the Call Filter app to manage all settings and access custom control.
5. Replacement or repair for post-warranty malfunctions is provided under Verizon Extended Warranty. Repairs are available in select locations, subject to parts and technician availability. Eligibility for repair will be determined at the point of Extended Warranty claim. If a repair option is not available for your model smartphone, you will be offered a replacement device and the Extended Warranty $49 replacement fee will be waived. Verizon Extended Warranty is not available in Florida or for Florida customers. In Florida, extended warranty coverage is provided by the insurance program (damage replacement deductible and claim limit apply).
6. The Tech Coach app collects data from the user’s device to facilitate certain Tech Coach services, including but not limited to the Tap-to-Call, Tap-to-Chat, and device optimization and insights functionalities. This data is used solely for Tech Coach services. The Tech Coach app is provided by Asurion Mobile Applications, LLC. For complete details, see the Tech Coach terms of service. Device must be on the Verizon network for the Tech Coach app to function. Data usage applies for download and use. The self-help and proactive support functionalities are available at no charge for eligible devices.
7. Total device value based on 2022 CTA US Consumer Tech Forecast and 24th US Ownership Study. Device price estimates based on category medians from nationwide retailer.