

How to activate an eSIM primary iPhone
What is eSIM?
An eSIM is an embedded SIM card inside your device. With eSIM, there's no physical SIM (pSIM) card that you need to insert or swap. On devices that have both pSIM and eSIM technology, you may be able to have a different phone number on each SIM and use a local data plan on your eSIM when traveling abroad without swapping your Verizon SIM.
Why use eSIM for business?
There are many benefits to using eSIMs, including:1
- You can activate quickly, easily and in real time. It’s fast, it’s simple and you can provision a device with an eSIM in real time over Wi-Fi.
- You can end unauthorized use. Unwanted SIM swaps are a thing of the past, and you’ll always know who is tied to each device.
- You get devices to users faster. You’ll be able to distribute devices at scale without the need for physical SIMs. This means no more waiting for SIM cards to arrive.
- You can bid farewell to physical SIMs. Using an eSIM means no more lost SIM removal tools, broken SIM trays and missing tiny SIM cards.
- You can enable dual SIM. For smartphones that support eSIM, customers can opt to enable two lines on the same devices for scenarios of a work + personal line, work + international travel, or primary + backup network.
How do I activate a device with eSIM?
Activating service is easy. Just make sure you have access to a Wi-Fi connection and follow these steps:
1. Get Verizon service for your device with eSIM or order a new eSIM-capable device.
- If you're new to Verizon, you’ll need to sign-up for Verizon service.
- Already have Verizon service for a physical SIM card device? Then you can port that number over or add a new service plan and number to your eSIM through the My Business portal.
- If your company is new to eSIM and uses a Mobile Device Management (MDM) solution, check with your MDM provider to make sure your security settings are ready to enable eSIM usage.
2. If you ordered a new device, we’ll get your device shipped out to you as soon as possible.
3. When you receive your device, you may need access to Wi-Fi to activate your new device. This could be a home or work network or a mobile hotspot connection.
4. Select your device type to complete the eSIM line activation. Step-by-step activation instructions are provided below for each manufacturer.
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1. eSIM on Verizon SKUs will be carrier locked to Verizon for the first 60 days.