Start using your Verizon Mobile Protect benefits
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Same day delivery and setup
For replacement¹ and new smartphones² purchased on Verizon.com
- Expert delivery, activation and set up right in the customers home or office
- Configure your device settings like backups and security
- Connect your device to other devices like TVs, speakers, printers and cars
Questions about your new device?
- Connect live or via text chat to an expert in seconds
- Get the most out of your device with proactive tips for device setup, OS upgrades, and other relevant tech topics
- Support for your device and connecting it to virtually anything else.
Get the app
Download the Tech Coach app for 24/7 access to Tech Coach experts who are here to help optimize your device and connect it to virtually anything else. You can also see your device protection benefits via the Tech Coach app, anytime day or night.
Is your personal info safe online?
With Digital Secure³ you can protect your mobile devices and home computers from online threats, connect to public Wi-Fi with a secure VPN, take control with always-on dark web monitoring, and 24/7 access to Security Advisor experts on call³.
Download the Digital Secure App
Spam got you down?
With Call Filter Plus³ you can answer calls confidently with Caller ID and real-time spam alerts. Get more control by blocking unwanted calls, a personal spam and block list, and spam lookup feature.
Download Call Filter Plus app
Need to refresh your device?⁴
Enjoy longer device life and better performance.
- Fix problems like battery-draining settings and apps as often as you need
- Improve device speed with optimized settings and storage
- Unlimited device sanitation at an Asurion Tech Repair & Solutions™ or uBreakiFix® by Asurion location with UV lights and deep cleaning of smartphone, cases, screens, charging port and headphone jack
1. SAME DAY DELIVERY AND SET UP - Available for approved insurance claims in select locations, which are subject to change at any time, contingent on certain criteria including claim approval time, customer location, and technician availability. Select smartphones, subject to inventory availability. Eligibility determined at time of claim approval. Replacement device could be new or refurbished. This benefit is provided by Wireless Phone Protection.
2. NEW PURCHASES ON VERIZON.COM - Available in select locations and for select devices, which are subject to change at any time. Applies to new devices purchased on verizon.com, if presented at the time of device purchase, and is contingent on certain criteria, including device purchase time, device availability, customer location, and technician availability. This benefit is provided by Mobile Secure.
3. Digital Secure: A smartphone is required to download the Digital Secure app. Select features may be accessed on tablets and computers. OS restrictions apply: Android 4.4+ & iOS 11+. Enroll in identity theft monitoring via the app. Verizon does not monitor all transactions and cannot protect against all identity theft. Customer should contact the three national credit bureaus to monitor credit report. Call Filter Plus: Compatible smartphone required; features included vary by device. Tablets, smart watches and basic phones not supported. The following OS requirements apply: Android 9.4.0+ and iOS 2.1.1+. High-risk spam calls are automatically blocked and forwarded to voicemail. Download the Call Filter app to manage all settings and access custom controls. These benefits are included in Mobile Secure.
4. Device performance checks and device sanitization are only available in select Asurion Tech Repair & Solutions™ or uBreakiFix® by Asurion locations, which are subject to change at any time. Availability of refresh services are for most smartphones and tablets and is contingent on certain criteria, including device type and technician availability. These services are diagnostic only, and do not include troubleshooting, triage, repair or replacement services. Select refresh services may be available as web-based service.