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Start using your Verizon Mobile Protect benefits

Make sure you’re getting the most out of your device protection.

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Verizon Mobile Protect is there when you need it

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Unlimited number of claims

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Cracked screen repairs at no extra cost1

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Tech Coach experts, anytime

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Pro on the Go same-day delivery and setup2

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Being a Verizon Mobile Protect subscriber has its perks

These are just a few of the benefits and services included in your plan.

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Mobile device set up

Activate, optimize, and manage your device. We’ll walk you through the steps to make sure everything works like it should.Included with plan

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1:1 digital security

24/7 expert help with your online security, from identity monitoring to help with VPNs and passwords.Included with plan

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Phone sanitization

Visit one of our over 700 local uBreakiFix stores and we'll deep clean your phone and its ports so it looks and runs like new.Included with plan

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Verizon Tech Coach support in your back pocket

  • Our Tech Coach experts help over 15K customers every day.
  • You can chat or call a Tech Coach in seconds, anytime.
  • We’ll provide tips about device setup, digital security and more.

Download the Tech Coach appChat with an expert

Call 866-686-2479 for tech support.

Get instant access to all your 
Verizon Mobile Protect benefits

  • Pro On the Go same-day delivery and setup2
  • Unlimited cracked screen repair
  • $99 damage replacement deductible per claim,3 and more

Frequently asked questions

How do I start a claim?

Replacements and repairs

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Lost or stolen device?

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Device replacement

1. Select smartphones that only have a cracked front screen are eligible for cracked screen repair (smartphones with damage to the back glass or other damaged components beyond front glass are not eligible for cracked screen repair). Subject to parts availability, in select locations, which are subject to change at any time. Repairs are performed by an Asurion-certified technician and come with a 12-month limited warranty. Eligibility for cracked screen repair will be determined at time of claim approval. Visit to check current device eligibility. This benefit is provided by Wireless Phone Protection.

2. Available for approved insurance claims for replacement of select smartphones in select locations and is subject to claim approval time, inventory and technician availability and other criteria, which are subject to change at any time. Also available for new devices purchased on, dependent on delivery location, device availability, time of purchase and availability of setup expert.

3. The $99 damage deductible will apply for all damage that is ineligible for cracked screen repair. The $99 damage deductible will not apply if your loss and theft deductible is under $99. In such cases, the damage deductible will be the same as your loss and theft deductible.