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    Claims

    Broken tech is frustrating. Your claims don’t have to be.

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    Start a new claim

    Get a repair, replacement, or reimbursement for your eligible device.

    Track or manage a claim

    Resume or check the status of an open claim.

    What to expect

    Learn more about your coverage and how claims work.

    Calculate my deductible/service fee

    Get a personalized estimate for your device.

    Claim FAQs

    Get answers to the most frequently asked claims questions.

  • Get tech support

    Get expert help anytime, anywhere

    Our experts help you get the most out of your plan with premium expert tech support.

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    Connect with an expert

    We’re here for for all of your tech needs.

    Download our apps

    Get access to an app that has all your benefits in one place.

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    Tips, tricks, and how-to’s to keep you connected.

    New phone? Get set up

    Get activated and navigate data transfer or SIM issues.

    Streaming issues?

    Troubleshoot Wi-Fi and router problems with an expert.

    Extend my battery life

    Learn how to get more out of every charge.

  • Repair a device

    What can we help you with today?

    Get a fast repair without a plan—
it’s simple at any uBreakiFix® store.

    Get started
    Appliance

    Appliance

    All repair options

    All repair options

  • Protect your tech

    Handled with care

    From laptops to stovetops, we protect the stuff you rely on most with care.

    Explore tech care

    Find a plan

    Protection you can count on from brands you trust.

    Phone care plans

    Protection, repairs, and more through your carrier.

    Start or track a claim

    Start a new claim or check status of an open one.

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Teenagers dancing in front of phone with ring light - Asurion reviews, ratings, and recognition
Teenagers dancing in front of phone with ring light - Asurion reviews, ratings, and recognition

This is why we do what we do

Ratings and reviews from Asurion customers

Trusted by 230 million worldwide.
4.6 google rating
4.5 amazon rating

Tech care our customers love

Here’s how we’re making a difference for nearly 230 million Asurion mobile insurance and home tech protection customers around the world, every day.

Woman using her phone while a child bathes a dog; testimonial praising same-day phone replacement.
Young boy in a bedroom with toys and a world map; testimonial from Kevin praising reliable, professional claims service.
Older woman smiling at a smartphone; testimonial from Lindsay about an easy online claim experience.
Stefanie shares her experience with Asurion
Person holding a smartphone near an open box; testimonial from Christy about fast claim approval and next-day phone delivery.
Technician wearing gloves repairs a device at a table; testimonial from Prisca praising an easy, professional experience.
Child wearing headphones using a laptop; testimonial from Jason about Asurion handling device wear and tear quickly.
Washing machine control panel showing 28 minutes; testimonial from Chun praising polite, immediate service.

Our people are worth celebrating

Great Place to Work

Great Place to Work 2017–2024 by a Great Place to Work

Top Places to Work by Tennessean

Top Work Places 2018-2024 by the Tennessean

100 Corporate Equality Index 2024 by the Human Rights Campaign

America’s Best Large Employers 2024 by Forbes

Top 50 Noteworthy Companies for Diversity 2023 by DiversityInc

Family gathered in kitchen

Why Asurion?

Because we’ve protected the devices you love most for over 20 years. Because we support nearly 230 million people worldwide. Because we’re here to help—online, over the phone, in-store, or at your home. Why Asurion? Because we care.

Learn more

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