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Tech trouble? Start or track a claim now

Claims don’t have to be complicated. With Optimum®, we make the process easy. Give us a call to start, track, or manage your claim in minutes.

Asurion is trusted by 300 million worldwide.
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4.6 consumer affairs rating
4.5 amazon rating

When your devices malfunction or break down, we’ve got your back

Our claims process makes it easy to get your devices repaired fast. Here’s why:

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Reliable coverage 

With an Optimum device protection plan, your eligible devices are covered in the event of a power surge, device malfunction, electrical and mechanical failure, and normal wear and tear. So you can have peace of mind.
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Simple claims

When you’re enrolled in an Optimum protection plan, you'll have claims covered up to $5,000 per 12-month period. There are no receipts, registrations, or age and brand restrictions to get in your way.
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Quick repairs

Our experts will get you back up and running fast. Depending on the issue, we'll do our best to fix your tech, but if we can’t, we’ll replace it or reimburse you for its current value.

Need help? We’re here for you

Our tech advisors can provide help when you need it most. Ready to start a claim? Call us at 844-213-2061 for service on your Optimum account, 7am–11pm ET, 7 days per week to submit yours today. It only takes a few minutes.