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Optimum Business Premier Protection and Support

For only $40 per month, you can get expert tech support and coverage for the devices your business can’t function without.

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Business supplies aren't cheap

But protecting it can be—at least with Optimum. With plans as low as $40 per month, you can save on costly repairs and replacements while still having peace of mind. 



Select your devices to find out how much you’ve spent.

Device - Desktop Computers
Desktop computer
Device - Tablets
Tablet
Device - Keyboard
Keyboard
TV
TVs
Laptop
Laptop
Device - Printers
Printer
Device - Routers and Modems
Router
Device - mouse
Mouse
Device - desktop speakers
Desktop speakers
POS System
wifi extender
WiFi Extender
Smart headphones
Premium Headphones
Smart speakers
Smart Speakers

Business supplies aren't cheap

But protecting it can be—at least with Optimum. With plans as low as $40 per month, you can save on costly repairs and replacements while still having peace of mind. 



Select your devices to find out how much you’ve spent.

YOUR ESTIMATED TECH INVESTMENT**

$0

*Total device value based on 2022 CTA US Consumer Tech Forecast. Device price estimates based on category medians from a nationwide retailer.

Keep your tech in business

Work doesn't stop for malfunctioning tech. Get your eligible gadgets back up and running fast in the event of electrical or mechanical failure,* so you minimize downtime for everyone in the business.

*Service fees of $29 or $89 may apply for some devices.

Asurion text expert help

Get your own virtual help desk

Your team is busy taking calls and attending meetings. That's why Optimum Business provides tech support, troubleshooting, setup help, and more 7am – 11pm ET, 7 days a week—so you can focus on what's important.

Only interested in tech support? Sign up for our Business Premier Tech Support plan for only $30/mo.

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Buy new tech, keep the old

No need to take inventory of your eligible business tech. If it was purchased for employee use, it's covered. And so is any eligible device you purchase in the future, regardless of the brand name or where you bought it.

Frequently asked questions

Business Premier Technical Support gives businesses an IT department at the fraction of the cost. Setting up new devices, troubleshooting, and learn devices for $30.
Both plans include Safeguard/Service Protection Plan.
Tech Advisor experts offer friendly, easy-to-engage with support for tech need. Our experts can remotely access your computer to help with even the most challenging issues. Tech Advisor experts will help set-up your new devices, teach you about device features, troubleshoot tech issues, and even solve slow connection / network and streaming issues. Other examples include initial support for:
  • Virus/malware removal and system performance advice
  • Portable Point Of Sale Systems, like Square(excludes proprietary POS systems)
  • Network setup (excludes firewall setup)
  • Routers
  • Security camera setup and optimization

Customers have direct access to friendly and knowledgeable U.S. based support to troubleshoot problems, no matter how simple or complex, across platforms, devices, and services. No appointments needed.
Tech support starts the moment of sign up. Protection coverage starts at Day 31 after sign up. Coverage continues as long as the customer is enrolled.
You can file an unlimited number of claims in a 12-month timeframe. There’s a maximum annual claim limit amount of $10,000 per year, and a per claim limit up to the current market value of the product.
Computers that have been modified or upgraded are not covered. 
No items need to be registered and no proof of purchase is needed.
Business Premier Technical Support gives businesses access to a tech advisor as well as breakdown protection. This protection repairs or replaces the devices your business relies on for $40 per month.
You can file a claim by going online to asurion.com/claims/optimum twenty-four (24) hours a day, seven (7) days a week or speak to a Tech Advisor by calling (844)213-2061 between the hours of 7AM – 11PM ET daily.
  • “How do I set up my wireless router?”
  • “How do I set up my new laptop?”
  • “How do I connect my ring doorbell with my office computer?”
  • “How do I set up my Bluetooth speakers?”
  • “How do I choose the right monitor for my new PC?”
  • “My computer is running so slowly. Can you help?”

As many as you’d like! Our Tech Advisor experts are here for your business and will help you stay connected to the technology that matters most to them.
  • Computers
  • Tablets
  • Routers
  • Printers
  • TVs
  • Portable point of sale systems 
  • External hard drives
  • And more

Yes, the there is a tiered service fee of $89, $29 or $0 per device claimed. Much more affordable than replacing the device outright!
Computers operating with: Windows operating system version Windows 7 or newer; (ii) Apple operating system version OS X 10.6 (“Snow Leopard”) or newer; or (iii) any version of Android operating system
Business Premier Technical Support gives businesses an IT department at the fraction of the cost. Setting up new devices, troubleshooting, and learn devices for $30.
Business Premier Technical Support gives businesses access to a tech advisor as well as breakdown protection. This protection repairs or replaces the devices your business relies on for $40 per month.
Both plans include Safeguard/Service Protection Plan.
You can file a claim by going online to asurion.com/claims/optimum twenty-four (24) hours a day, seven (7) days a week or speak to a Tech Advisor by calling (844)213-2061 between the hours of 7AM – 11PM ET daily.
Tech Advisor experts offer friendly, easy-to-engage with support for tech need. Our experts can remotely access your computer to help with even the most challenging issues. Tech Advisor experts will help set-up your new devices, teach you about device features, troubleshoot tech issues, and even solve slow connection / network and streaming issues. Other examples include initial support for:
  • Virus/malware removal and system performance advice
  • Portable Point Of Sale Systems, like Square(excludes proprietary POS systems)
  • Network setup (excludes firewall setup)
  • Routers
  • Security camera setup and optimization

  • “How do I set up my wireless router?”
  • “How do I set up my new laptop?”
  • “How do I connect my ring doorbell with my office computer?”
  • “How do I set up my Bluetooth speakers?”
  • “How do I choose the right monitor for my new PC?”
  • “My computer is running so slowly. Can you help?”

Customers have direct access to friendly and knowledgeable U.S. based support to troubleshoot problems, no matter how simple or complex, across platforms, devices, and services. No appointments needed.
As many as you’d like! Our Tech Advisor experts are here for your business and will help you stay connected to the technology that matters most to them.
Tech support starts the moment of sign up. Protection coverage starts at Day 31 after sign up. Coverage continues as long as the customer is enrolled.
  • Computers
  • Tablets
  • Routers
  • Printers
  • TVs
  • Portable point of sale systems 
  • External hard drives
  • And more

You can file an unlimited number of claims in a 12-month timeframe. There’s a maximum annual claim limit amount of $10,000 per year, and a per claim limit up to the current market value of the product.
Yes, the there is a tiered service fee of $89, $29 or $0 per device claimed. Much more affordable than replacing the device outright!
Computers that have been modified or upgraded are not covered. 
Computers operating with: Windows operating system version Windows 7 or newer; (ii) Apple operating system version OS X 10.6 (“Snow Leopard”) or newer; or (iii) any version of Android operating system
No items need to be registered and no proof of purchase is needed.
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Your business tech—covered

Broken devices shouldn’t get in the way at your business. Get premium coverage and tech support with Optimum now.

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