AsurionuBreakiFix
StoresMy Account
logo
  • Claims

    Claims

    Broken tech is frustrating. Your claims don’t have to be.

    Get started

    Start a new claim

    Get a repair, replacement, or reimbursement for your eligible device.

    Track or manage a claim

    Resume or check the status of an open claim.

    What to expect

    Learn more about your coverage and how claims work.

    Calculate my deductible/service fee

    Get a personalized estimate for your device.

    Claim FAQs

    Get answers to the most frequently asked claims questions.

  • Get tech support

    Get expert help anytime, anywhere

    Our experts help you get the most out of your plan with premium expert tech support.

    Get tech support

    Connect with an expert

    We’re here for for all of your tech needs.

    Download our apps

    Get access to an app that has all your benefits in one place.

    Tech tips

    Tips, tricks, and how-to’s to keep you connected.

    New phone? Get set up

    Get activated and navigate data transfer or SIM issues.

    Streaming issues?

    Troubleshoot Wi-Fi and router problems with an expert.

    Extend my battery life

    Learn how to get more out of every charge.

  • Repair a device

    What can we help you with today?

    Get a fast repair without a plan—
it’s simple at any uBreakiFix® store.

    Get started
    Appliance

    Appliance

    All repair options

    All repair options

  • Protect your tech

    Handled with care

    From laptops to stovetops, we protect the stuff you rely on most with care.

    Explore tech care

    Find a plan

    Protection you can count on from brands you trust.

    Phone care plans

    Protection, repairs, and more through your carrier.

    Start or track a claim

    Start a new claim or check status of an open one.

Claims
logo
Claims
Claims
Skip to main content

Get personalized tech and appliance care recommendations for your home. Take our 2-minute quiz

How to fix a Whirlpool washer that’s not spinning

Whirlpool washer not spinning

When your Whirlpool® washing machine isn’t spinning, you’ve got a soggy laundry problem. Typically, if your Whirlpool washing machine isn’t spinning, it’s an easy fix. 

Every day, Asurion Experts get appliance questions like, “How do I fix a washer that won’t spin?” We’ll share our best tips for getting your washer working again. 

Why is my Whirlpool washer not spinning?

There are several possible reasons why your Whirlpool clothes washer won’t spin. Some are simple fixes that anyone can do, but some may require help from a repair pro. We’ll explain the most common culprits and possible solutions. 

The washer is overloaded 

If you overload your Whirlpool washer with too many items, your machine will probably stop spinning but remain full of water. When this happens, your only option may be to remove some or all wet items and start the cycle over. 

The laundry load is unbalanced

If you’re washing heavy items, like shoes or a blanket, the load may become unbalanced and your washer may not spin. Balance the load by shifting the items around or adding a few more to even things out. 

The machine isn’t level

If your washer isn’t sitting firmly on the floor, it will rock and vibrate during the cycle, making a racket. Some washing machines can sense when they’re not properly balanced, and they won’t spin as a safety precaution. Use a level to check whether your appliance is level. If it’s sitting on an uneven surface, move it to a flat area or adjust the washer legs, then use your level to make sure it’s sitting flat. 

The lid switch is faulty 

The lid switch is a safety feature that prevents your washer tub from spinning if the lid isn’t closed properly. If the switch is damaged, your Whirlpool clothes washer won’t spin, although it may fill with water. If the lid switch is bent, you may be able to bend it back into shape. Otherwise, you’ll need to replace it. 

To check your lid switch: 

  • On a top-loading washer, you’ll likely find the switch underneath the lid, on the top of your machine. 
  • On a front loader, look for the switch in the door. 

Your washer isn’t draining properly

Typically, your washer won’t move to the spin cycle unless it has drained. If the drainage hose is clogged, you can clean it. If the hose is damaged, it will need to be replaced. Check out our guide on what to do if your washing machine isn’t draining. 

The motor is burnt out

If your washing machine drive motor has failed, your washer won’t spin properly. If your washer doesn’t spin even though it fills and agitates, this could be the issue. Replacing the motor is an advanced fix, so if you suspect this might be your issue, we recommend calling a repair pro for help. 

There’s an issue with the drive belt 

If the drive belt on your washer is damaged or falls off its wheel, your machine may still fill with water and even agitate, but the drum won’t spin. To safely check the drive belt, first, unplug your washer. Next, remove the back of your washer to see if the belt is still on the pulley system. If it has slipped off, you may be able to put it back into place. But if the belt looks broken or worn, you’ll need to replace it. A repair pro can help.

Which type of washing machine is best for you? Check out our list of pros and cons for front-load versus top-load washers. 

Life runs smoother when your appliances do

Don’t let breaks and malfunctions set you back. Explore protection plans that can help cover life's unexpected moments with live expert support and fast repairs designed to get you back up and running quickly. Find the care plan option right for your devices—and your budget.


The Asurion® trademarks and logos are the property of Asurion, LLC. All rights reserved. All other trademarks are the property of their respective owners. Asurion is not affiliated with, sponsored by, or endorsed by any of the respective owners of the other trademarks appearing herein.

WasherAppliance
  • SHARE THIS ARTICLE

Protect it before you need to.

Get hands-on help and quick repairs for your phone, home tech and more—because life happens.

Explore care plans

You may also be interested in:

Woman cleaning the filter in her dishwasher

3 appliance filters you should be cleaning regularly

Keep your appliances in top shape with these simple filter cleaning tips—your future self will thank you for it.

How to connect laptop to TV

How to connect a laptop to a TV using HDMI or wireless

Need to see your laptop screen on a bigger display? Here is how to connect your laptop to a TV using HDMI cables or wireless methods like AirPlay.

Illustration of Dishwasher with hats inside

Yes, you can wash your hats in the dishwasher—here’s how

Discover the safe and effective way to wash your hats in the dishwasher with our comprehensive guide, ensuring they maintain their shape and color.

Asurion Logo
Protection Plans
Mobile Protection
iPhone Protection
Samsung Phone Protection
Asurion Home+
Asurion Appliance+
Asurion Complete Protect
Verizon Mobility and Home Tech Plans
AT&T Mobility and Home Tech Plans
All Protection Plans
Tech Help
Tech Tips
Start or Track a Claim
How to File a Claim
Mobile App Center
Tech Help
Tech Service Features
Tech Expert Stories
Tech Help FAQs
Repair Services
Cracked Screen Repair
Tech Repair
About Asurion
About Asurion
Leadership
Corporate Responsibility
Partnerships
Recognition and Reviews
Careers
Newsroom
Contact Asurion
Report a security vulnerability

Terms of Use
Asurion Privacy Notice
Sitemap
©Asurion 2026