Tech Tips

How to check and reduce data usage while working from home

With your entire family under one roof while social distancing, you’re each relying on technology to keep you connected and entertained in different ways. From using video chat apps for school and work, playing video games, and streaming movies and shows on your smart TV, all of these things can add up to big time data usage. In fact, internet service providers like Comcast, AT&T and Verizon are reporting huge spikes in internet usage since schools around the U.S. closed and millions of people transitioned to working from home due to coronavirus (COVID-19).

At Asurion, we help more than 300 million get the most out of the technology they love and rely on. And we’re here to help you maximize your devices’ capabilities with these things you should know about navigating the world of in-home data usage, as well as 4 things you can do to reduce data usage on your iPhone and Android.

Some internet providers ​are temporarily lifting data caps 

Several internet providers, like AT&T and Comcast, are finding ways to work with their customers during these times of social distancing and learning from home. For example, Comcast announced on March 13, 2020, that they would temporarily suspend overage fees for 60 days, essentially giving unlimited data for that time period. If you’re concerned about overages, check with your service provider to see what they’re currently offering customers in response to COVID-19.

Reduce overage concerns by using data usage tracking apps

Mobile carrier apps, like MyATT or My Verizon, have built-in data usage tracking that can help you understand how close you are to your limit.

Track and set data usage limits on your iPhone, Android 

One of the easiest ways to ensure that you don’t go over your data usage allowance is to use your phone’s built-in features to help keep track. This is a great option to use if you’re on a family plan and have that one person who keeps using more than their share of data.

How to set data usage limits on Android

  1. Go to your phone’s Settings. Click on Connections. ​
  2. Next, choose Data Usage, then Billing cycle and data warning.
  3. There, you can choose if you’d like to set warnings to let you know if you’re close to exceeding your limit, or simply choose to turn off the device’s mobile data connection once its data usage limit is reached.

How to set data usage limits on iPhone

  1. Go to your phone’s Settings and tap Cellular.
  2. Next, tap Cellular Data Options.
  3. There, you can toggle on Low Data Mode, which pauses any automatic updates and background tasks.

If you’re a Windows 10 user who is now working from home, there’s also an easy way to keep an eye on your device’s data usage. 

Windows 10 Data Usage

How to monitor data usage in Windows 10

  1. Go to your device’s Settings. 
  2. Choose Network & Internet, then click on Data Usage.
  3. There, you can see how much data your device has used in the last 30 days.​

4 ways to reduce data usage on iPhone, Android

  1. Limit background data usage: Background app refresh allows the apps on your device to automatically search for new information, even if they are not actively running on the screen. For step-by-step instructions to turn it off on iPhone and Android click here.
  2. Send lower quality images: Reducing the file size of an image or screenshot will save you space on your phone and save on data when you send to others.
  3. Update apps over Wi-Fi only: One effective way to reduce data is to only perform app updates while connected to Wi-Fi.  
    • Android: Visit the Play Store and tap on Menu, then Settings, then Auto-update apps. There you can choose “Over Wi-Fi Only.” 
    • iOS:  Go to Settings, then iTunes & App Store. Look for the Cellular Data switch, and toggle that off to disable automatic downloads when not on Wi-Fi.
  4. Connect to a secure Wi-Fi network: The best thing you can do to limit your cellular data is to stay connected to a Wi-Fi network as much as possible. Especially now, when you’re practicing social distancing by staying home, your Wi-Fi is your best friend (and can keep you connected to your real best friend).
Free WiFi support from Asurion
Call 844-776-1963 for free WiFi support from Asurion Experts

Tap into our expertise

At Asurion, we want to help you protect, connect and enjoy all of your tech – to make life easier. So right now, we’re offering our free expert support for any home tech issues you have, just call us at 844-776-1963.

Popular articles