AsurionuBreakiFix
StoresMy Account
logo
  • Claims

    Claims

    Broken tech is frustrating. Your claims don’t have to be.

    Get started

    Start a new claim

    Get a repair, replacement, or reimbursement for your eligible device.

    Track or manage a claim

    Resume or check the status of an open claim.

    What to expect

    Learn more about your coverage and how claims work.

    Calculate my deductible/service fee

    Get a personalized estimate for your device.

    Claim FAQs

    Get answers to the most frequently asked claims questions.

  • Get tech support

    Get expert help anytime, anywhere

    Our experts help you get the most out of your plan with premium expert tech support.

    Get tech support

    Connect with an expert

    We’re here for for all of your tech needs.

    Download our apps

    Get access to an app that has all your benefits in one place.

    Tech tips

    Tips, tricks, and how-to’s to keep you connected.

    New phone? Get set up

    Get activated and navigate data transfer or SIM issues.

    Streaming issues?

    Troubleshoot Wi-Fi and router problems with an expert.

    Extend my battery life

    Learn how to get more out of every charge.

  • Repair a device

    What can we help you with today?

    Get a fast repair without a plan—
it’s simple at any uBreakiFix® store.

    Get started
    Appliance

    Appliance

    All repair options

    All repair options

  • Protect your tech

    Handled with care

    From laptops to stovetops, we protect the stuff you rely on most with care.

    Explore tech care

    Find a plan

    Protection you can count on from brands you trust.

    Phone care plans

    Protection, repairs, and more through your carrier.

    Start or track a claim

    Start a new claim or check status of an open one.

Claims
logo
Claims
Claims
Skip to main content

The right way to clean your PlayStation 5

Playstation cleaning and maintenance on console and controller
🧰 Difficulty: ★★☆☆☆ (Looks easy, hides surprises)

⏱ Time involved: 15–30 minutes, depending on the dust storm inside

⚠️ Risk level: Medium—surface cleaning is safe, opening it up can go wrong quickly

💡 Pro insight: A quick wipe won’t reach the fan or heat sink—those are where most overheating problems start.

⚙️ Keep it clean the right way—visit your nearest uBreakiFix® by Asurion store for a professional console cleaning and fan service

From dirt and dust to hair and old food, your PlayStation® 5 can get filthy. That's not only gross, it's bad for your console. All that muck and grime can harm your PS5®, reducing its lifespan and keeping it from working at its best.

Don't worry though. Cleaning your console is easy, and we'll teach you the right way to do it.

What do you need to clean your PS5?

You don't need much more than what you probably already have at home. Here's what we recommend for cleaning your PS5:

  1. A 50/50 mix of water and isopropyl alcohol
  2. A small spray bottle
  3. A microfiber towel
  4. A soft bristle brush
  5. A few Q-tips
  6. A pair of pliers
  7. A small T8 or T9 screwdriver
  8. A grounding tool
  9. Some canned air

How to clean your PS5 controller

Think about how many times you've picked up your controller after grabbing a handful of Doritos®? Gross, right? But we've all done it—and cleaning will only take a few minutes.

Spray that mixture of water and alcohol on a microfiber towel to wipe down those buttons, making sure to get into all the crevices. If anything is really caked in there, put some of that cleaning solution on a Q-tip and use it to get rid of the gunk.

We recommend doing this once every 2 weeks to clean up any accumulated grime. Your controller will thank you.

Don’t ditch it, fix it

No matter the issue, our experts can repair your devices fast. Make an appointment or visit your local uBreakiFix by Asurion today.

Schedule a repair

How to clean your PS5 console

Cleaning your PlayStation will keep your machine working at its best and lower the chances of dust and debris getting into places it shouldn't—like in your console's fan, which can damage your machine.

Follow these simple steps and give your console a quick clean every 1–3 months.

Step 1: Turn off your console

  1. Press the PlayStation button on your controller.
  2. Select the power icon.
  3. Select Turn off PS5.
  4. Unplug your console from the outlet to avoid an electric shock.

Step 2: Set your PlayStation on a clean surface

Doing so will give you a better view. Take a moment to clean the case cover with the water and alcohol mixture you sprayed on your microfiber towel.

Step 3: Clear the dust from the vents

Grab a brush with soft bristles—like an old toothbrush—and run it along the vents to remove any dust buildup. Blow any remaining dust away with canned air.

Step 4: Clean the ports

Take a look at the ports on your console. Brush—or blow—away any offending dust and debris out of them.

How to clean your PS5 fan

Here's the part that requires some tech know-how—cleaning your PlayStation 5 fan. Doing so properly means you'll have to take your PlayStation apart, and if you don't feel comfortable with that, we don't blame you. You can bring it to a PlayStation 5 repair expert for help.

Either way, cleaning your PS5 fan is important. Clearing away dust keeps your fan from working too hard and your console from overheating. Both are issues that could cause bigger problems over time.

We recommend deep cleaning the fan about 1–2 times per year. Aim for more often if you keep your console low to the ground or in an area that gathers dust quickly.

Here's how to clean dust from your PS5 fan:

  1. With your console turned off and safely unplugged, set it on a stable, flat surface.
  2. Gently tug on the edge with the PlayStation logo and slide the rest of the cover downwards. Rotate your console and pull from the same direction you did on the other side, then slide the back cover off.
  3. Gently pull up on the curved air vent area to pull it off.
  4. Using your screwdriver, remove the 4 screws holding the fan in place. Put the screws in a safe spot—you'll need them later.
  5. Look for three black cables leading away from the fan. Access those cables by removing the thin black piece next to the fan (near the silver warning sticker) with your fingernail.
  6. Grab your pliers and pinch the white wire housing piece and pull it out. You might have to wiggle the piece a bit to remove it.
  7. With the cables disconnected, pull the fan out and set it to the side.
  8. Time for the soft bristle brush again. Use it to brush out the spot where the fan sits on the console.
  9. Brush the dust out of the heat sinks (the brassy parts surrounding the fan).
  10. Put your console back together. Going in reverse order, place your fan back into its spot and reconnect the cable. Slide the black piece back into place over the cable connectors. Screw the four screws back into place. Replace your air vents, and slide the case covers back on.

If you've tried these steps and still need a little help, we're right around the corner. Schedule a repair at the nearest uBreakiFix® by Asurion store and our certified experts can get your device back up and running as soon as the same day.


The Asurion® trademarks and logos are the property of Asurion, LLC. All rights reserved. All other trademarks are the property of their respective owners. Asurion is not affiliated with, sponsored by, or endorsed by any of the respective owners of the other trademarks appearing herein.

GamingSonyHome Tech
  • SHARE THIS ARTICLE
Asurion Expert assisting customer at uBreakiFix by Asurion store

Tech repairs you can trust

Fast repairs? Check. Low price guarantee? Check. 4.8-star Google rating? Check.

Schedule a repair

You may also be interested in:

Xbox, PlayStation and Nintendo Switch controllers arranged on a table

How to make your video game console last for years

Learn how to extend the life of your gaming consoles.

How to fix lag multiplayer games

How to fix lag when playing online multiplayer games

Ways to improve your overall internet connection for online gaming in order to get rid of lag, fix ping and reduce latency for PS4, PS5 and Xbox One.

How to connect Oculus Quest to a TV

Want to share your VR world? Learn how to connect an Oculus Quest to your TV using built-in casting, the mobile app, or a web browser—no wires needed.

Asurion Logo
Protection Plans
Mobile Protection
iPhone Protection
Samsung Phone Protection
Asurion Home+
Asurion Appliance+
Asurion Complete Protect
Verizon Mobility and Home Tech Plans
AT&T Mobility and Home Tech Plans
All Protection Plans
Tech Help
Tech Tips
Start or Track a Claim
How to File a Claim
Mobile App Center
Tech Help
Tech Service Features
Tech Expert Stories
Tech Help FAQs
Repair Services
Cracked Screen Repair
Tech Repair
About Asurion
About Asurion
Leadership
Corporate Responsibility
Partnerships
Recognition and Reviews
Careers
Newsroom
Contact Asurion
Report a security vulnerability

Terms of Use
Asurion Privacy Notice
Sitemap
©Asurion 2026