How to fix common Windows 11 issues

You’ve installed Windows 11™, and things mostly run smoothly—until something doesn’t. Maybe your apps are crashing, your computer freezes at random, or you can’t get your printer to connect. If that sounds familiar, don’t worry. Most problems can be solved with a few simple tweaks.

Asurion Experts help people troubleshoot issues like these every day. Whether it’s performance problems, update errors, or audio issues, we’ve got tips to get your system back on track. Here’s how to fix common Windows 11 issues.

Restart your PC

Sometimes the simplest fix is the most effective. If your system feels slow, glitchy, or unresponsive, restart your computer before trying anything else.

1. Click the Start menu.
2. Select the Power icon.
3. Choose Restart.

Check for Windows updates

Many common problems stem from outdated software.

1. Go to Settings > Windows Update.
2. Click Check for updates.
3. Install any available updates, then restart your computer.

Fix freezing and slow performance

Is your PC running Windows 11 moving at a snail’s pace? Several factors can lead to slow performance such as too many apps running in the background, outdated drivers, or not enough storage. 

If your Windows 11 PC is freezing or dragging, try these steps:

1. Press Ctrl + Shift + Esc to open Task Manager.
2. Sort by CPU or Memory to find apps using the most resources.
3. Right-click and select End task on any that aren’t needed.

Fix apps that won’t open

If a Windows 11 app keeps crashing or won’t start:

1. Go to Settings > Apps > Installed apps.
2. Find the app and click the three dots > Advanced options.
3. Try Repair, or Reset if needed.

Troubleshoot sound problems

No sound or glitchy audio in Windows 11? Try these steps:

1. Right-click the speaker/sound icon in the bottom-right corner of your taskbar.
2. Select Diagnose audio problems to open the automated Get Help diagnostics panel.
3. Follow the on-screen prompts to automatically test and repair your audio endpoints.

Also, make sure your default speaker or headphones are selected under Settings > System > Sound.

Reconnect a printer

If your printer won’t connect:

1. Go to Settings > Bluetooth & devices > Printers & scanners.
2. Select your printer, then click Remove device.
3. Reconnect it by clicking Add device.

Use System Restore

If something’s gone seriously wrong, a restore point can take your system back to a working state.

1. Search Create a restore point in the Start menu.
2. Open System Protection, then click System Restore.
3. Choose a point before the issue started and follow the steps.

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FAQ

Why is Windows 11 running so slow?

Too many startup apps, low storage space, or a pending update can drag things down. Sometimes your PC just needs a restart and a little breathing room.

Why does Windows 11 keep freezing?

A buggy app, outdated driver, or overloaded system is usually the culprit. If it freezes often, check for updates and close apps you’re not using.

How do I fix Windows 11 if it won’t update?

Start with a restart. If updates still fail, run Windows Update Troubleshooter and make sure you have enough free storage.

Why is my Wi-Fi connected but not working?

Classic Windows behavior. Try restarting your router, disconnecting and reconnecting to Wi-Fi, or updating your network driver.

What should I do if my Windows 11 Start menu stops working?

Restart your PC first. If that doesn’t help, install any pending Windows updates—Microsoft often patches Start menu glitches.

Can I fix most Windows 11 problems without resetting my PC?

Usually, yes. Updating drivers, clearing storage, restarting services, or running built-in troubleshooters can solve a lot before you reach factory reset territory.

When is it time for a factory reset?

If crashes, freezes, or performance issues keep coming back after multiple fixes, a factory reset can give Windows a clean slate. Think of it as the "turn it off and back on again" solution—just way more dramatic.