AsurionuBreakiFix
StoresMy Account
logo
  • Claims

    Claims

    Broken tech is frustrating. Your claims don’t have to be.

    Get started

    Start a new claim

    Get a repair, replacement, or reimbursement for your eligible device.

    Track or manage a claim

    Resume or check the status of an open claim.

    What to expect

    Learn more about your coverage and how claims work.

    Calculate my deductible/service fee

    Get a personalized estimate for your device.

    Claim FAQs

    Get answers to the most frequently asked claims questions.

  • Get tech support

    Get expert help anytime, anywhere

    Our experts help you get the most out of your plan with premium expert tech support.

    Get tech support

    Connect with an expert

    We’re here for for all of your tech needs.

    Download our apps

    Get access to an app that has all your benefits in one place.

    Tech tips

    Tips, tricks, and how-to’s to keep you connected.

    New phone? Get set up

    Get activated and navigate data transfer or SIM issues.

    Streaming issues?

    Troubleshoot Wi-Fi and router problems with an expert.

    Extend my battery life

    Learn how to get more out of every charge.

  • Repair a device

    What can we help you with today?

    Get a fast repair without a plan—
it’s simple at any uBreakiFix® store.

    Get started
    Appliance

    Appliance

    All repair options

    All repair options

  • Protect your tech

    Handled with care

    From laptops to stovetops, we protect the stuff you rely on most with care.

    Explore tech care

    Find a plan

    Protection you can count on from brands you trust.

    Phone care plans

    Protection, repairs, and more through your carrier.

    Start or track a claim

    Start a new claim or check status of an open one.

Claims
logo
Claims
Claims
Skip to main content

How to repair PS5 HDMI port with bent pins

⚡ Fast fix

  • Check the basics: Try another HDMI cable and TV port first to rule out simple issues.
  • Inspect the port: Shine a light inside—if you see bent or broken pins, that’s likely the cause.
  • Don’t force it: Avoid jamming the cable in—bending pins further can make the problem worse.
  • When in doubt: HDMI port replacement is delicate work. If pins are badly bent or broken, bring it to your nearest uBreakiFix® by Asurion store.

You’re settling in for a long night of gaming on your PS5®—snacks ready, controller charged—only to fire it up and get a blank screen. A closer look reveals the culprit: a bent pin inside the HDMI port. It’s frustrating, but you’re not alone. This is an issue we see all the time in our stores, and it can derail your setup in seconds. Here’s how to spot HDMI port damage, what you can safely try at home, and when it’s smarter to let a PlayStation repair pro handle it.

Signs your PS5 HDMI port is damaged

Before you reach for tools, it helps to know what you’re looking for:

  • No signal on the TV. If the console powers on but the screen stays black, bent pins may be blocking the connection. Learn more in this guide to fixing a PS5 HDMI port that’s not working.
  • Visual inspection. Grab a flashlight and look directly into the port. If pins look crooked, pushed back, or broken, that’s damage.
  • Intermittent signal. Flickering picture, static, or sound cutting out can mean the HDMI cable isn’t making full contact. Check whether it’s the cable or the port with this guide to diagnosing PS5 HDMI cable vs. port problems.

It’s not game over—yet

If your console stops working, we’ll handle the repairs. Make an appointment, or visit your nearest store today.

Schedule a repair

Rule out simple fixes

Before you assume the port is toast, try these steps:

  1. Test with another HDMI cable (preferably Ultra High Speed).
  2. Switch your TV input—sometimes the port on the TV is the real problem. For setup help, check out how to connect your PS5 to a TV.
  3. Try your console on a different display. If it still doesn’t show a signal, the problem is likely with your console’s HDMI port.

What you can try at home

If you confirm bent pins are the issue, there’s one careful option:

  • Use a magnifying glass and a plastic or wooden toothpick to very gently nudge a slightly bent pin back into place.

Warning: This is not something we recommend. The pins are extremely delicate—push too hard and they’ll snap. Attempting this could also void your warranty, so check your coverage before you try anything.

What not to do

  • Don’t jam the cable in harder hoping it will “catch.”
  • Don’t use metal tools like tweezers or paperclips—they can scratch contacts or short the board.
  • Don’t ignore the problem. A bad HDMI connection can cause signal failures that look like no sound or even prevent your console from turning on.

When to turn it over to a pro

A bent-pin HDMI port replacement requires desoldering the old port and soldering in a new one. That means pulling the console apart, handling the motherboard, and using precision tools. For most gamers, that’s not a DIY job.

If your console is still under warranty, reach out to Sony®. Otherwise, save yourself the headache and take it to your nearest uBreakiFix by Asurion store. We repair gaming console issues every day, including HDMI ports.


FAQ

Can I bend PS5 HDMI pins back into place?

Maybe—but it’s risky. Lightly bent pins can sometimes be realigned with a non-metal tool, but push too hard and you’ll break them.

How do I know if it’s my cable or the HDMI port?

Test with another Ultra High Speed HDMI cable and try a different TV input. If the problem follows the console, it’s the port. See this guide on cable vs. port failure.

Will a bent HDMI port stop my PS5 from working completely?

It can. Severely bent or broken pins may block video and audio output, leaving you with a blank screen or no sound.

How much does it cost to repair a PS5 HDMI port?

It varies by location and whether you go through Sony or a repair shop. If you’re out of warranty, the most reliable option is to take it to your nearest uBreakiFix by Asurion store.

The Asurion® trademarks and logos are the property of Asurion, LLC. All rights reserved. All other trademarks are the property of their respective owners. Asurion is not affiliated with, sponsored by, or endorsed by any of the respective owners of the other trademarks appearing herein.

SonyGamingHome Tech
  • SHARE THIS ARTICLE
Asurion Expert assisting customer at uBreakiFix by Asurion store

Tech repairs you can trust

Fast repairs? Check. Low price guarantee? Check. 4.8-star Google rating? Check.

Schedule a repair

You may also be interested in:

5 bad habits that are ruining your expensive tech

There's a right way and a wrong way to take care of your devices. Discover five simple tips for increasing your favorite tech gadget's lifespan.

Two phones sharing home network login info using QR code

How to create and share a Wi-Fi QR code

Ready to ditch the long passwords? Learn how to create a Wi-Fi QR code on Android, iPhone, or your computer to share your network in seconds.

Man setting up smart camera in home securely

Protect your smart security cameras from hackers

Asurion Experts share their tips for keeping your smart security cameras safe.

Asurion Logo
Protection Plans
Mobile Protection
iPhone Protection
Samsung Phone Protection
Asurion Home+
Asurion Appliance+
Asurion Complete Protect
Verizon Mobility and Home Tech Plans
AT&T Mobility and Home Tech Plans
All Protection Plans
Tech Help
Tech Tips
Start or Track a Claim
How to File a Claim
Mobile App Center
Tech Help
Tech Service Features
Tech Expert Stories
Tech Help FAQs
Repair Services
Cracked Screen Repair
Tech Repair
About Asurion
About Asurion
Leadership
Corporate Responsibility
Partnerships
Recognition and Reviews
Careers
Newsroom
Contact Asurion
Report a security vulnerability

Terms of Use
Asurion Privacy Notice
Sitemap
©Asurion 2026