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4 ways to reset a JBL speaker

JBL Speaker

Picture this: you’re ready to unwind after a long day with your favorite tunes only to find your JBL speaker isn’t working. Maybe you're trying to connect your Bluetooth™ speaker and it won't sync, or perhaps it's not functioning as smoothly as it usually does. Either way, a reset is likely your best solution. 

At uBreakiFix® by Asurion, we’ve got all your tech needs covered. From casting your Oculus Quest to a TV to ways to extend the life of your phone, our experts have the know-how to help keep you connected. Here’s how to reset your JBL speaker.

What can you fix by resetting your JBL speaker?

Resetting your JBL speaker can solve various issues, including:

  • Bluetooth connectivity problems
  • Audio quality issues
  • Unresponsive controls
  • Software glitches

4 ways to reset a JBL speaker

JBL has many models, so which method works for your speaker may vary. Don’t get discouraged if one of the methods doesn’t reset your device; simply try the next one until you find the right fit.

Method 1: Holding the mute button

This method is straightforward and works on many JBL speaker models.

  1. Turn the speaker on.
  2. Press and hold the Mute button for about 10-15 seconds.
  3. Wait for the speaker to turn off and back on. 

Method 2: Holding the Volume Down and Power buttons

  1. Turn off your JBL speaker.
  2. Press and hold the Volume Down and Power button simultaneously. Hold for 10-15 seconds until the device powers off and back on.

Method 3: Holding the Volume Up and Play buttons

  1. Turn the speaker on.
  2. Press and hold the Volume Up and Play buttons for 3 seconds until the unit turns off.

Method 4: Holding the Volume Up and Bluetooth buttons

  1. Turn the speaker on.
  2. Press and hold the Volume Up and Bluetooth buttons for 10-15 seconds. The speaker will typically power cycle, indicating the reset is complete.

If you've tried these steps and still need a little help, we're right around the corner. Schedule a repair at the nearest uBreakiFix® by Asurion store and our certified experts can get your device back up and running as soon as the same day.


*The Asurion® trademarks and logos are the property of Asurion, LLC. All rights reserved. All other trademarks are the property of their respective owners. Asurion is not affiliated with, sponsored by, or endorsed by any of the respective owners of the other trademarks appearing herein.*

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