How to set up a new phone

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​So, you just bought the latest new smartphone with all the amazing features. Whether you’ve been with the same brand for years – or you just made the switch from iPhone to Android or Android to iPhone – we’re here to help set up your new phone so you can maximize its potential.

Every day, Asurion Experts help our 300 million customers (and counting!) to get the most out of the tech devices they love and rely on, and have developed these tips to activate your new phone quickly and easily. So you can get back to the fun part – experiencing all your new device has to offer!

How to back up your old phone

Whether an Android or an iPhone, the operating system of your smartphone offers automatic cloud backup capabilities to protect important information, such as photos, passwords, email messages, and the files you’ve created in various apps. You’ll find these automatic backup capabilities in your phone’s settings, and setting them up is a snap.

On Android phones:

The Android Backup Service can store your data and be connected to one or more of your Google accounts. Here’s how to set it up:

  1. Connect your device to your Wi-Fi network.
  2. Open your phone’s Settings.
  3. Under Accounts and backup, tap Backup & Restore.
  4. Tap Back Up My Data and switch it on.

You’ll then see options for backing up your data, including passwords, preferences and app data, which will all be stored in your Google account.

On iPhones:

You can use iCloud to back up your device – discover how to set up iCloud.

  1. Connect your device to your Wi-Fi network.
  2. Tap Settings.
  3. Scroll down and tap iCloud.
  4. Once in iCloud, scroll down to tap Backup and make sure that iCloud Backup is switched on.
  5. Tap Back Up Now.

Be sure to stay connected to your Wi-Fi network until the process completes. To make sure that the backup finished: Tap Settings > iCloud > Storage Manage Storage, then select your device. The backup should appear in the details with the time and backup size.

How to restore data from your old phone to your new phone

Just like the backup process, steps to transfer information like your contacts, calendar and photos from your old phone to your new one vary based on device.

On Android:

When you use an Android phone, your Google account is tied to almost everything. Signing in to your Google account can instantly populate contacts, calendar appointments, and emails onto the new phone, if you properly set up Backup & Restore on your old device (if not, see previous section on how to back up your old phone).

On iPhone:

Your new iPhone has a few options for transferring data from your old device. Check out our guide on how to use how to restore data from your iCloud or restore backup from your iTunes account.

How to set up email, social media and cloud syncing

Check out the settings feature on your new device for a step-by-step walkthrough for email and social media accounts. Looking for ways to easily backup all of your information to the cloud? Check out our guide to the best cloud storage options so that the next time you change devices, it will be a super simple process.

How to secure your device

Make sure you have a way to lock and secure your phone, and go ahead and set up features that allow you to locate your device in case it goes missing.

How to turn on Find My Mobile on your Android device

Depending on which brand Android device you have, this may also be called “Find My Device.”

  1. Open the Settings.
  2. Tap Biometrics & Security.
  3. Tap Find My Mobile and turn it on.

For more tips on what to do if your device goes missing, check out how to easily find your lost Android phone.

How to turn on Find My iPhone

The Find My app makes it easy. Just follow these steps:

  1. Go to Settings > [Your Name] > Find My Find My iPhone.
  2. Tap to turn it on or off. 

Now you have that set up, let’s take a look at tips for keeping your phone and the information it stores out of the wrong hands. Remember to update your passcode every 2-3 months to keep it extra secure.

Three tips for creating a strong passcode for your smartphone

  1. Think of numbers as letters to help you create a passcode that is challenging, but something that will be memorable for you. For example, if you’re a foodie with a sweet tooth, you might use CAKE (2253) or PIES (7437).
  2. Avoid obvious number combinations like 1-2-3-4 or repetitive codes like 1-1-1-1.
  3. Don’t use numbers that can be easily guessed like your birth date, anniversary, your phone number, etc.

Two factor authentication: should I set it up?

If you use iCloud or Google accounts you’ve probably heard of two factor authentication. It’s a security method that asks you to take an extra step — usually entering a code — to confirm your identity when you log into email, social media, or other password protected accounts. This second layer of protection is designed to keep other people from signing in to your account, even if they have your password. Check out our guide on how to set up two factor authentication for more information.

Protect it now

For more than 25 years, Asurion has helped 300 million customers protect, connect, and enjoy the tech they love most. And smartphones are no exception. Your life is on your device, make sure it’s protected. Learn more about coverage and enroll in a phone insurance plan today.

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