How to play music on all of your Alexa devices

⚡ Fast fix

• Create a Multi-Room Music group in the Alexa app under the Devices tab.
• Check that all Echos are on the same Wi-Fi or they won't be able to sync audio.
• Say "Alexa, play music on the [Group Name] group" to start the broadcast.
• Music still out of sync?
  An Amazon expert can help at 866-853-4942.

When it comes to your tech, the little things can make a big difference. Take music, for example. Imagine if you could play the same song in every room, or create a different vibe in different parts of your home—all with a simple voice command? Well, with Amazon™ Alexa™ devices, you can. We'll walk you through it.

At Asurion, we not only fix and protect your tech, we show you how to get the most out of the gadgets you love. Here's how to play music on multiple Alexa devices at the same time.

How to get music on your Alexa device

Now that you've got an Alexa device, you'll need some music. Whether you prefer Spotify®, Apple Music®, or another service, setting up playlists on your Alexa device is easy.

How to connect Alexa to Spotify

1. Open the Alexa app.
2. Tap More (bottom right).
3. Tap Settings.
4. Tap Music & Podcasts.
5. Tap Link New Service.
6. Select Spotify.
7. Tap Enable to Use, then sign in.

How to connect Alexa to Apple Music

1. Open the Alexa app.
2. Tap More.
3. Tap Settings.
4. Tap Music & Podcasts.
5. Tap Link New Service.
6. Select Apple Music.
7. Tap Enable to Use and sign in with your Apple Account (formerly Apple ID).

How to set up a default music player for Alexa

The default music player for your Alexa devices is Amazon Music™. If you want to change your default music player—so you don't have to say “on Spotify," for example, at the end of your voice commands—here's how to do it:

1. In the Alexa app, tap More on the bottom right.
2. Tap Settings, then Music & Podcasts.
3. Tap Default Services.
4. Select your preferred music service under Music, and tap Save (if prompted).

How to sync your Alexa devices

To play your favorite music from any Amazon speaker, you'll first have to sync your devices in the Alexa app by either room or group. Follow these steps:

1. Open the Alexa app.
2. Tap Devices.
3. Tap the + in the top right.

If you have multiple Alexa speakers, you can assign them to another room—giving you the option to play different playlists in other rooms—or you can combine them to create the best set-up for your needs by tapping Combine speakers. The three options for combining speakers are:

• Multi-room music. Play the same music at the same time in different rooms.
• Home theater. Pair your speakers to create home theater surround sound.
• Stereo pair or Subwoofer. Sync two similar speakers for stereo sound or add a subwoofer to an existing setup.

How to play music on all your Alexa devices at once

Once your devices are synced, you can listen to music on all of your devices at once with a few phrases:

• “Alexa, play music everywhere."
• “Alexa, play music upstairs."
• “Alexa, move my music to the 'everywhere' group."

How to play music in different rooms

After syncing your device, you have the option to create groups for individual rooms in your home. Doing so lets you play different playlists in different rooms with simple voice commands:

To set up groups (or rooms) in the Alexa app:

1. Open the Alexa app.
2. Tap Devices at the bottom.
3. Tap the + in the top right corner.
4. Tap Add Group.
5. Choose Create a room or device group.
6. Follow the on-screen prompts to name the room and assign devices.

Use the new group name when asking Alexa to play music where you want it. For example, “Alexa, play the top 100 in the living room."

FAQ

Having issues playing your music on your Alexa devices? It happens. Here are some common problems and how to fix them.

Why won't my Alexa play music?

1. Make sure your device is getting a Wi-Fi signal. To find out if you're online, go to Devices > [Amazon device] in the Alexa app.
2. Check your music account. If your default music account is inactive, lapsed, or having trouble streaming, your device won't be able to play your music.
3. Consider the song's availability. Some of your favorite songs or artists are unavailable on certain music streaming platforms, so you may want to check your platform's music catalog or try another streaming option.
4. Try resetting your Alexa device. Unplug it, and leave it unplugged for a least a minute. Then plug your Alexa device back in, wait for it to connect, and ask Alexa to play your song again.

Why won't Alexa play music on all my devices?

1. Check your speaker's group name. Sometimes your Alexa device won't play music because it doesn't understand your group name. Make sure your group name is at least two syllables and doesn't use any special characters.
2. Take a look at your Wi-Fi network. Wireless issues are a common reason why your Alexa device won't play music. Connect your Amazon devices to the same network, and make sure the network is up and running.

Looking for more ways to improve your smart home? Check out these five gadgets.