How to turn off your PS5

⚡️Fast fix

The quickest way to turn off your PS5 is with the DualSense controller.

1. Press the PlayStation (PS) button once to view the Control Center menu.
2. Click the Control Center Power icon > Turn Off PS5. Make sure you select Turn Off PS5 and not Enter Rest Mode, which won't fully shut down your console.

Turning off your PlayStation should be the least stressful part of your gaming session. It helps to have the steps in your mind and to know what to do if one option doesn't work.

At Asurion, we understand the importance of having control over your tech. Whether your PS5® keeps turning off by itself or you need to factory reset your PS5, we keep your favorite devices working. Here's our simple breakdown of how to turn off a PS5, even if it freezes.

How to turn off your console using the power button

Lost your controller? Battery died? There are lots of reasons you might not have the controller when it's time to turn off your system.

No problem—here's how to turn off your PS5 with the power button. You don't even need a connected TV.

The PS5 power button is on the front of your console, at the bottom of the black center strip. If your console is standing vertically, it's the lower of the two narrow buttons.

1. Press and hold the Power button.
2. Wait until you hear two beeps, then release.

The two-beep rule is important. If you release the PS5 power button after one beep, your console will enter rest mode and won't fully shut down.

Shutting down a frozen or unresponsive PS5

A frozen console is one of the most common PS5 problems. If this is happening to you, and you can't turn off your PS5 with the power button or a controller, try a manual restart.

1. Press and hold the Power button on your console for 15 seconds. The system should restart.
2. If your PS5 doesn't restart, unplug the power cord. Wait 30 seconds and plug it back in.
3. Press the Power button to turn the system on.

If the console still won't shut down, you may need to factory reset your PS5. This will delete all your users and data, so back up all of your information before you start.

How to back up your PS5 data

If you have PlayStation Plus, you can back up to the cloud by enabling automatic updates:

1. From your home screen, click Settings> System > Power Saving
2. Click Features Available in Rest Mode > Stay Connected to the Internet.
3. Press and hold the PS button to return to the home screen.
4. Click Settings > Saved Data and Game/App Settings
5. Click Saved Data> Upload or Delete from Console Storage
6. Click to select the game data to upload
7. Click Upload

If you don't have PlayStation Plus, you can back up your data on a USB drive in FAT32 or exFAT format. These are two of the most common drive formats available. The third, NTFS, only works with Windows and won't be compatible with your PS5.

From your home screen, click Settings, represented by the gear icon

1. Click System > System Software
2. Click Back Up and Restore > Back Up Your PS5
3. Click to select games to back up > Click Next
4. Click on the file name and enter a new file name (optional)
5. Click Back Up

How to factory reset your PS5

Once you've backed up your data, running the PS5 factory reset is quick and easy.

1. Press and hold the PS button to view the Home screen
2. Click Settings
3. Click System > System Software > Reset Options
4. Click Reset Your Console

How to turn off a PS5 game

Sometimes the problem is the PS5. Other times, it's the game. If you only want to turn off a PS5 game and not the entire console, you can do so using the Switcher feature. From your active game:

1. Press the PS button to open the Control Center.
2. Click your active game's icon. A list of recent games and apps will pop up.
3. Click any icon to open that game.

Clicking a new game or app will turn off your current game and open the other.

Rest mode vs. fully turning off your PS5

Your PS5 is officially shut down when the power light turns off. If the light is orange, it's in Rest Mode.

Rest Mode is a PS5 feature that puts your console on standby. It reduces power use while still allowing the system to perform certain tasks, such as updating or downloading games. It's fine for every day, but shutting down is safer if you need to move the console or might lose power. Shutting down protects the hard drive, which is the core of your system.