How to reset Google Assistant

Is your Google Assistant™ not being very helpful lately? Resetting Google Assistant to factory settings can often resolve common issues, like glitches, unresponsiveness, and other unexpected behavior. 

At Asurion, our experts help millions of customers solve issues like this every day using simple solutions. Here's their guide on how to reset Google Assistant. 

Resetting Google Assistant on an Android device

Use this reset method if you're experiencing issues with Google Assistant on your Android™ phone or tablet.

1. Go to your Android device's Settings > Apps > Google Home app > Storage & cache. 
2. Tap Clear cache and Clear storage, then restart your device.

Clearing data will sign you out of Google Assistant, so you'll need to sign in again after resetting.

Resetting Google Assistant on Google Home

If your Google Home smart speaker isn't responding properly, try restarting the device to reset Google Assistant.

1. Unplug your Google Home from the power outlet.
2. Wait for 1 minute.
3. Plug the device back in.
4. Wait for the device to fully restart (the lights will stop spinning).
5. Try issuing a command to Google Assistant to test it.

Troubleshooting tips and frequently asked questions

If resetting Google Assistant doesn't resolve your issue, try these additional troubleshooting steps:

• Check for software updates. Open the Google Play Store, then go to Manage apps & device > Manage. Update the Google Home app if there is one available.
• Make sure Google Assistant is on. Open the Google Home app, tap your profile picture, select Settings > Google Assistant, and make sure the switch is turned on.

Here are some commonly asked questions about resetting Google Assistant:

• Is it safe for my data? Yes, resetting only clears the assistant's cache and temporary data without deleting your important information.
• Will it affect my device's original settings? No, the reset process only affects Google Assistant and won't change your overall device settings.
• What happens if I reset Google Assistant on Google Home? You'll need to set up the assistant again, including linking your music and smart home accounts.