The AT&T Protect Plus mobile app provides AT&T Mobile Protection Pack and Multi-Device Protection Pack customers one-click access to a U.S.-based ProTech team of tech experts who can help you handle your technical issues right from the app. We can show you how to do it or just do it for you!
Click to Call Customer Support
When you need live device support, a support expert is only seconds away to answer any questions you have about your device.
Easily back up photos, videos and contacts over AT&T’s network or Wi-Fi.
Locate, Lock & Alarm
Quickly find your lost phone by locating it online, and sound an alarm if it’s nearby. If it’s stolen or can’t be found, remotely lock the device or erase your data to protect your privacy.
NOTE: The Protect Plus app requires a compatible device with AT&T wireless service. Technical limits may prevent certain features from working on all devices. Lock & wipe not available for iOS devices. A free version of the app with limited features is also available. The Protect Plus app is provided by Asurion Mobile Applications, Inc. Not available for BlackBerry® 10, Windows® 7 & 8 devices.
Download & registration process
Enroll in Multi-Device Protection Pack or Mobile Protection Pack within 30 days of activating or upgrading your device.
Download the AT&T Protect Plus app and create an account to access the app and online features.