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Verizon Tech Coach is there for you

Premium Verizon tech support with a live Tech Coach is never more than a call or chat away.

Ask our Tech Coach experts anything

Yes, anything. Get tech help quickly and with care when you call or chat.

Verizon Tech Coach App screens

Verizon Tech Coach support in your back pocket

  • Our Tech Coach experts help over 15K customers every day.
  • You can chat or call a Tech Coach in seconds, anytime.
  • We'll provide tips about device setup, digital security, and more.

Reach out to a Verizon Tech Coach expert

Download the Tech Coach app for live, on-demand access to expert support 24/7, included with Verizon Mobile Protect.

  • Transfer your contacts, photos, and videos between devices.
  • Optimize your device's performance–battery, speed, and storage.
  • Use your device to its fullest potential for email, games, and more.
  • Connect with wireless networks and devices in and out of your home such as Wi-Fi, apps, printers, computers, TVs, and more.

Call 866-686-2479Chat with an expert

Get instant access to all your Verizon Mobile Protect benefits

  • Pro On the Go same-day delivery and setup1
  • Unlimited cracked screen repair
  • $99 damage replacement deductible per claim,2 and more
20K questions answered each day by Verizon Tech Coach experts

Tech Coach experts are waiting

Need help backing up your smartphone, using Wi-Fi calling, or connecting to Bluetooth®? Don’t sweat it. We’re here to help, 24/7.

1. Available for approved insurance claims for replacement of select smartphones in select locations and is subject to claim approval time, inventory and technician availability and other criteria, which are subject to change at any time. Also available for new devices purchased on dependent on delivery location, device availability, time of purchase and availability of setup expert.

2. The $99 damage deductible will apply for all damage that is ineligible for cracked screen repair. The $99 damage deductible will not apply if your loss and theft deductible is under $99. In such cases, the damage deductible will be the same as your loss and theft deductible.

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