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Water damaged phone

7 simple fixes for a water-damaged phone 

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Whether you’re lounging by the pool, enjoying a little beachside volleyball, or playing Marco Polo, summer is a season of fun-filled activities. Unfortunately, these activities also increase the risk of your phone getting exposed to water. While water damage can be a nightmare for any smartphone owner, if your phone encountered a little liquid, there’s no need to panic. Instead, try these seven tips from Verizon experts for dealing with a water-damaged phone. 

1. Move fast 

When it comes to water damage, every second counts. The faster you can get your phone out of the water and start the drying process, the better your chances of saving it. Immediately remove your phone from the water and turn it off to prevent any short circuits. 

2. Remove external components 

Take off any removable components you can. That includes your case! And if your phone has a removable battery, SIM card, or memory card, take them off immediately too. These components can also be damaged by water, and removing them to dry can help prevent further damage.  

3. Dry the outside 

Use a soft cloth or paper towel to gently pat the phone dry. Be careful not to push any water further into the device. Avoid shaking the phone or using a hairdryer, as this can spread moisture inside and cause more harm. 

4. Try a vacuum 

If you have access to a small vacuum cleaner, use it to gently suck out water from the phone’s crevices. This can be more effective than blowing air into the phone, which can force water further inside. Make sure to use the vacuum on a low setting to avoid damaging any components. 

5. Avoid heat 

Resist the temptation to use heat sources like a hairdryer, oven, or microwave to dry your phone. Excessive heat can damage the internal components and make the situation worse. Instead, place your phone in a cool, dry area to allow it to air dry naturally. 

6. Use desiccants 

Surround your phone with silica gel packets. These desiccants help absorb moisture from your phone. Leave your phone in the bag for at least 24-48 hours. While rice is commonly suggested, silica gel packets are more effective at drawing out moisture. Rice leaves powdery remnants that can cause other issues with your device, and is nowhere near as effective. 

7. Seek expert help 

If your phone doesn't turn on after the drying process, it's probably time to seek expert help. Take your phone to a certified technician who can properly diagnose and repair any damage. Many phone repair shops specialize in water damage, and can provide more advanced solutions than what you can handle at home.  Dealing with a water-damaged phone can be stressful; especially during the summer, when you need your tech to keep in touch and capture memories. But by acting quickly and following these tips from Verizon Tech Coach experts whenever you accidentally encounter liquid, you can increase the chances of saving your phone from permanent damage. Remember, prevention is the best strategy, so consider using waterproof cases or pouches to protect your device during your summer adventures. Stay safe, and enjoy the sunny season without worrying about your phone!  

Still need help with your phone this summer? Reach out to a Tech Coach for assistance any time. Call or chat today.

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