Verizon Cloud: how to back up and restore your phone
Backing up your phone keeps your photos, contacts, and files safe if your device is lost, stolen, or replaced. Verizon makes this easy with Verizon Cloud, a service that securely stores your content online so you can access it anytime.
What is Verizon Cloud?
Verizon Cloud is a storage service that lets you back up and sync:
- Photos and videos
- Contacts
- Music
- Documents
- Messages (on some devices)
Your content is stored securely online and can be accessed through the app, My Verizon, or a web browser.
How to set up Verizon Cloud
- Download the Verizon Cloud app.
- Sign in with your Verizon account.
- Choose your content types.
- Tap Back Up Now.
How to restore from Verizon Cloud
- Download the Verizon Cloud app.
- Sign in with your Verizon account.
- Select the content you want to restore.
- Tap Restore.
Verizon Cloud storage options
Verizon Cloud offers different storage plans based on how much space you need. You can choose from:
- Free storage. Many plans include a limited amount of Verizon Cloud storage.
- Paid upgrades. If you need more space, you can purchase additional storage through My Verizon.
Check your plan details in the My Verizon app or online to see what’s included.
Need more tech help?
If you need help setting up or restoring Verizon Cloud, Verizon Tech Coach Experts can assist. If you’re enrolled in an eligible device protection plan, use the live chat support or call 866-686-2479.
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