Contact Us

You can manage the entire claims process online using our claims center.

File or Track a Claim

Contact us in social for claims support

Monday – Friday
8am – 5pm CST

Tweet us:

@asurioncares

Contact us:

fb.com/asurion

Call for support

Select your carrier or retailer:

Send us some information and a representative will contact you as soon as possible

Contact a Representative

What is the purpose of your email?*
Request Type*
Select Your Provider*
Select Your Provider*
Online Claims Are Available

You can handle the entire claims process online using our claims center

File or Track a Claim
Please note that Asurion’s media team does not have access to customer records and are unable to respond to customer inquiries. Customers should refer to the Claim Inquiry selection of this contact us form for claim related questions.
Quick Answer to many common questions can be found in the Human Resources section of FAQs
If you are interested in selling Asurion products to your customer base, please fill out the following fields (all required) and a Business Partnership manager will contact you shortly. If this is not the intent of your inquiry, please choose the appropriate choice above.
Full Name (First, Last)*
Phone Number*
Are you working or have you worked for Asurion or NEW Corp?*
- I am currently working for Asurion
- I have previously worked for Asurion or NEW Corp
- No
Your Company Name
Email*
Your email address Confirm email address
Having issues with your replacement device?
Technical Support Representatives are available
24 hours a day, 7 days a week.
Subject (Optional)
Subject*
We are unable to accept applications or provide application status updates through this form. Please visit our careers site to apply for a position.
Have you applied for a position at Asurion?
- Yes
- No, but I am interested in a position
What is the title of the position?
Where is the position located?
Is this a work-at-home opportunity?
- Yes
- No
What position are you interested in?
Having issues with your replacement device?
Technical Support Representatives are available
24 hours a day, 7 days a week.
Having issues with your replacement device?
Technical Support Representatives are available
24 hours a day, 7 days a week.
Having issues with your replacement device?
Technical Support Representatives are available
24 hours a day, 7 days a week.
Having issues with your replacement device?
Technical Support Representatives are available
24 hours a day, 7 days a week.
Having issues with your replacement device?
Technical Support Representatives are available
24 hours a day, 7 days a week.
Having issues with your replacement device?
Technical Support Representatives are available
24 hours a day, 7 days a week.
Having issues with your replacement device?
Technical Support Representatives are available
24 hours a day, 7 days a week.
Having issues with your replacement device?
Customer Service Representatives are available Monday through Friday between 7am and 9pm CST or Saturday and Sunday between 8am and 8pm CST.
Having issues with your replacement device?
Customer Service Representatives are available Monday through Friday between 7am and 9pm CST or Saturday and Sunday between 8am and 8pm CST.
Having issues with your replacement device?
Customer Service Representatives are available Monday through Friday between 7am and 9pm CST or Saturday and Sunday between 8am and 8pm CST.
Having issues with your replacement device?
Customer Service Representatives are available Monday through Friday between 7am and 9pm CST or Saturday and Sunday between 8am and 8pm CST.
Having issues with your replacement device?
Technical Support Representatives are available 7am - Midnight EST.
Having issues with your replacement device?
Technical Support Representatives are available 7am - Midnight EST.
Having issues with your replacement device?
Technical Support Representatives are available 7am - Midnight EST.
Having issues with your replacement device?
Technical Support Representatives are available 7am - Midnight EST.
Please Specify one of these two numbers*
- wireless number
- claim ID
Wireless/Claim #*
Date of service (optional)
Comments*
Which of the following best describes the nature of your business?*
What types of products do you sell through your sales channels?
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