Hit enter to search
You can handle the entire claims process online using our claims center
Please note that Asurion’s media team does not have access to customer records and are unable to respond to customer inquiries. Customers should refer to the Claim Inquiry selection of this contact us form for claim related questions.
Quick Answer to many common questions can be found in the Human Resources section of FAQs
If you are interested in selling Asurion products to your customer base, please fill out the following fields (all required) and a Business Partnership manager will contact you shortly. If this is not the intent of your inquiry, please choose the appropriate choice above.
We are unable to accept applications or provide application status updates through this form. Please visit our careers site to apply for a position.
Having issues with your replacement device?
Technical Support Representatives are available 24 hours a day, 7 days a week.
Customer Service Representatives are available Monday through Friday between 7am and 9pm CST or Saturday and Sunday between 8am and 8pm CST.
Technical Support Representatives are available 7am - Midnight EST.
648 Grassmere Park
Nashville, TN 37211
Visit our FAQs page to see if your question has already been answered!
I need help with my...
Click below to go to the Claim Center.
Got it. Please callto file a service request.