Mobile Protection FAQs and Information
Answers to our most frequently asked questions
Is there a waiting period before I can file a claim for my phone?
When will I get my replacement phone?
What replacement phone will I receive?
What information will I need when filing a claim for my phone?
How many days do I have to file a claim for my phone?
Is there a limit to the amount of claims I can make on my phone?
If I lost my phone, do I need to return anything?
How do I enroll my phone in coverage?
Why do I have to pay a deductible if I file a claim for my phone?
When do I need to pay my deductible for Mobile Phone Insurance?
How do I file a claim for my phone?
What is an affidavit and why do I need to fill one out to file my claim?
How long does the claims process take?
What do I do with my old phone?
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