Connect
Advice and Information
for Your Connected Life
Featured
What’s the difference between cell phone insurance and a warranty?
What’s the difference between cell phone insurance and a warranty?
So, you’ve got a new phone. Figuring out the difference between cell phone insurance vs. warranties isn’t exactly as fun as picking out a new phone, but they’re so important. Luckily, we can help. The fact that you’re even considering it makes us proud. What’s the difference between a...
Popular
Asurion earns Great Place to Work certification
Asurion was awarded a coveted national certification as a great workplace by the independent analysts at Great Place to Work®. The nationwide workplace credential is based on ratings provided...
How a 20-year old company adopted a start-up product development method
Disrupt. Create. Sprint. Hustle. These aren’t words typically used to describe the product development process at a 20-year-old corporation. However, they are commonly heard at Asurion, where development strategy...
How to keep social apps from draining your battery
It’s a dilemma we can all relate to: After a bout of swiping, liking, scrolling, and LOL-ing, your phone’s battery is dangerously close to the Red Zone. Since deleting...
Browse by Sections
Life at Asurion
Asurion has over 16,000 employees in 53 locations around the world. See how employees are contributing to Asurion’s award-winning company culture and serving their communities. See More >
Healthy minds, bodies, and wallets at Asurion
Asurion’s award-winning MyWellbeing initiative goes a step beyond most corporate programs by providing resources for health and financial wellness. It’s one of the many reason’s Asurion was named a Great Place...
Asurion is a Diversity Game Changer
Asurion is the proud recipient of the Nashville Tech Council’s 2018 Diversity Game Changer award. The recognition is for “making an outstanding and successful effort to improve and promote...
How Asurion uses games to improve employee training
What’s the first step in providing exceptional smart tech help to Asurion customers? Knowing the technology. Like, really knowing the technology. Our new hires go through extensive training in...
Tech Tips
Live a more connected life with tips and advice straight from our tech experts. See More >
How to use technology to get better rest
Everyone agrees that a good night’s sleep is a necessary component of a healthy lifestyle. Experts suggest that the lure of our devices may distract us from sleep, and...
Five smart home technologies that will make your home greener
Thanks to connected home technology, it’s easier than ever to make your home more eco-friendly and efficient. Becoming a greener dweller is only a tap, click, or voice command...
How to switch from iPhone to Android in three easy steps
Congratulations! You have a shiny, new Android phone. But, there’s a catch. You currently own an iPhone. Never fear. Switching to an Android from an iPhone has never been...
Innovation
A closer look at the Asurion-built products, platforms, and systems that help support our partners and deliver an exceptional customer experience. See More >
Customer service outsourcing for small businesses
Customer service is an entrepreneur’s secret weapon. As the e-commerce market grows and customers are flooded with options, timely and empathetic customer service is a small business’s most valuable...
Asurion recognized for IT excellence
Asurion is pleased to be named a 2018 CIO 100 recipient by IDG’s CIO. The distinction celebrates 100 organizations and their IT teams for driving digital business growth through tech innovation. Asurion is no stranger...
Data science: From back room to board room
These days, companies are more dependent than ever on data scientists to bring structure and strategy to the oceans of data the world is churning out. Data scientists, once...
News
Asurion is committed to helping customers enhance their lives through technology. See More >
Asurion awarded for delivering top-tier customer experiences
Asurion’s partners trust us with their most important asset: their customers. AT&T recently recognized Asurion as a 2018 “Supplier of the Year” out of a pool of thousands of...
The company using human power and machine learning to tackle customer service for startups: Meet Simplr
In an increasingly connected and social media-dominated world, customer service is quickly becoming the key differentiator among e-commerce brands. Consistent, reliable and rapid-fire customer service is a necessary element...
Introducing Simplr: Customer service outsourcing made easy
Asurion is pleased to introduce Simplr, a customer service outsourcing platform. Simplr is an easy and affordable way for small businesses, eCommerce sites, and startups to access quality customer...
