AsurionuBreakiFix
StoresMy Account
logo
  • Claims

    Claims

    Broken tech is frustrating. Your claims don’t have to be.

    Get started

    Start a new claim

    Get a repair, replacement, or reimbursement for your eligible device.

    Track or manage a claim

    Resume or check the status of an open claim.

    What to expect

    Learn more about your coverage and how claims work.

    Calculate my deductible/service fee

    Get a personalized estimate for your device.

    Claim FAQs

    Get answers to the most frequently asked claims questions.

  • Get tech support

    Get expert help anytime, anywhere

    Our experts help you get the most out of your plan with premium expert tech support.

    Get tech support

    Connect with an expert

    We’re here for for all of your tech needs.

    Download our apps

    Get access to an app that has all your benefits in one place.

    Tech tips

    Tips, tricks, and how-to’s to keep you connected.

    New phone? Get set up

    Get activated and navigate data transfer or SIM issues.

    Streaming issues?

    Troubleshoot Wi-Fi and router problems with an expert.

    Extend my battery life

    Learn how to get more out of every charge.

  • Repair a device

    What can we help you with today?

    Get a fast repair without a plan—
it’s simple at any uBreakiFix® store.

    Get started
    Appliance

    Appliance

    All repair options

    All repair options

  • Protect your tech

    Handled with care

    From laptops to stovetops, we protect the stuff you rely on most with care.

    Explore tech care

    Find a plan

    Protection you can count on from brands you trust.

    Phone care plans

    Protection, repairs, and more through your carrier.

    Start or track a claim

    Start a new claim or check status of an open one.

Claims
logo
Claims
Claims
Skip to main content

Get personalized tech and appliance care recommendations for your home. Take our 2-minute quiz

How to fix an LG refrigerator that's not cooling

Illustration of a refrigerator with an illustrated thermometer

If your LG® fridge is too warm, your food won’t taste right or stay fresh. The good news is that it’s usually easy to fix a fridge that’s not getting or staying cold. So, before you give up and order Uber Eats, try our troubleshooting tips for an LG refrigerator that’s not cooling. 

Troubleshooting a warm LG refrigerator

Here are some DIY solutions for an LG fridge that’s not cooling: 

Keep your fridge well-stocked

Keep your LG refrigerator at least three-quarters full to help it stay cool. If your fridge is empty or nearly empty, fill some water jugs and place them inside to help regulate the temperature. 

Check the internal temperature settings

Your fridge thermostat should be set between 30 to 40 degrees Fahrenheit. Check the setting and turn down the temperature if it’s too warm. Give it some time — it may take up to 24 hours to adjust—then check it again. 

Look for blocked vents

It’s important that the circulation vents in your LG fridge aren’t blocked so cool air can circulate freely. Check your vents and move any items that might be obstructing them. 

Check the door seal

If your LG fridge isn’t cooling, check the door seal, the flexible strip around the edge of your appliance door that keeps your appliance insulated. If it looks dry or cracked, you may need to 

replace it. Read more in our guide on how to maintain your refrigerator door seals. 

Clean the condenser coils

If you’re wondering, “Why is my LG refrigerator not cooling?” It may be time for your twice-yearly condenser coil cleaning. Check out our guide on how to inspect and clean your coils. 

Check the evaporator fan motor

If your evaporator fan isn’t moving, you won’t have proper air circulation inside your refrigerator, and your appliance will be too warm. You may also notice less ice production. 

Check your owner’s manual to locate the fan, then unplug your power cord. Remove the fan cover and check for clogs caused by dirt or ice buildup. Manually turn the fan to see if the motor shaft spins properly. If the fan looks damaged, reach out to an appliance repair pro to replace it. 

Inspect the condenser fan motor

With your LG refrigerator unplugged, find the condenser fan motor, typically located at the bottom back of the appliance. Take off the access panel. Remove any debris on or around the fan blades and check for damage. If the motor is broken, you’ll need to replace it. If you’re comfortable with electrical work, you can also check the condenser fan motor for electric supply issues using a multimeter. If you’re unfamiliar with this type of repair, we recommend contacting a repair pro for help. 

Check the electronic control board

The electronic control board is the brain that runs your LG refrigerator, so if it’s damaged, your fridge will be on the fritz. Check your owner’s manual or manufacturer’s website to find your board. Unplug your fridge, then inspect the control board for any signs of damage like burnt connections. If you see damage, contact a repair pro to replace the board. 

Got too much of a good thing? Check out our guide on how to fix a fridge that’s too cold. 

Life runs smoother when your appliances do

Don’t let breaks and malfunctions set you back. Explore protection plans that can help cover life's unexpected moments with live expert support and fast repairs designed to get you back up and running quickly. Find the care plan option right for your devices—and your budget.


The Asurion® trademarks and logos are the property of Asurion, LLC. All rights reserved. All other trademarks are the property of their respective owners. Asurion is not affiliated with, sponsored by, or endorsed by any of the respective owners of the other trademarks appearing herein.

RefrigeratorAppliance
  • SHARE THIS ARTICLE

Protect it before you need to.

Get hands-on help and quick repairs for your phone, home tech and more—because life happens.

Explore care plans

You may also be interested in:

Woman cleaning the filter in her dishwasher

3 appliance filters you should be cleaning regularly

Keep your appliances in top shape with these simple filter cleaning tips—your future self will thank you for it.

How to connect laptop to TV

How to connect a laptop to a TV using HDMI or wireless

Need to see your laptop screen on a bigger display? Here is how to connect your laptop to a TV using HDMI cables or wireless methods like AirPlay.

Illustration of Dishwasher with hats inside

Yes, you can wash your hats in the dishwasher—here’s how

Discover the safe and effective way to wash your hats in the dishwasher with our comprehensive guide, ensuring they maintain their shape and color.

Asurion Logo
Protection Plans
Mobile Protection
iPhone Protection
Samsung Phone Protection
Asurion Home+
Asurion Appliance+
Asurion Complete Protect
Verizon Mobility and Home Tech Plans
AT&T Mobility and Home Tech Plans
All Protection Plans
Tech Help
Tech Tips
Start or Track a Claim
How to File a Claim
Mobile App Center
Tech Help
Tech Service Features
Tech Expert Stories
Tech Help FAQs
Repair Services
Cracked Screen Repair
Tech Repair
About Asurion
About Asurion
Leadership
Corporate Responsibility
Partnerships
Recognition and Reviews
Careers
Newsroom
Contact Asurion
Report a security vulnerability

Terms of Use
Asurion Privacy Notice
Sitemap
©Asurion 2026