Too many spam calls on your Google Pixel? Stop them with Call Screen

💡 Need to know

• Call Screen is your personal spam call detector. It acts as an intermediary between you and unknown callers, asking for details before forwarding a call to you.
• It's not available everywhere. Depending on your location and Pixel model, Call Screen may not be an option.
• You can customize it for your needs. Decide which calls to screen and what transcripts to follow.
• Call Screen saves a transcript of every intercepted call. View the call on your own timeline.

---

If you're tired of fielding spam calls on your Google Pixel® phone, you're in luck. With the Call Screen tool, you can automatically screen unknown calls before answering the phone.

From hardware bugs to navigating smart home systems, Asurion Experts help people get the most out of their favorite tech devices. Learn all about how to set up Google Pixel Call Screening.

How to set up Call Screen on Google Pixel

Take these steps to set up automatic Google Pixel 3 call screening on your device:

1. Open the Phone app.
2. Tap More > Settings > Spam and Call Screen (on some devices, the label is Call Screen).
3. Tap Call Screen.
4. Choose a protection level. The options include Maximum protection, Medium protection, or Basic protection.
   1. If you're using a Pixel 6 or older, tap Unknown call settings to choose the type of callers you want to screen.
   2. If you're using a Pixel 7 or newer, tap Automatically screen calls to turn it on or off. This feature filters spam, fake numbers, and first-time callers.

Keep in mind that some settings can vary depending on your device and location.

How to use Call Screen on Google Pixel

You can block spam calls on Google Pixel automatically and manually. The automatic method filters calls without the need to push any buttons. It decides which calls to review based on your settings.

Manual call screening lets you decide when to screen a call. Screening only starts when you receive a call and tap a button.

How to use automatic call screening

When you enable automatic call screening, filtered calls are sent to Call Assist. You'll receive a real-time alert that the screening process is taking place.

You can view the conversation by tapping Screening unknown number or Screening suspicious call. If Call Assist decides the call is spam, it will hang up. But if the call seems legit, your phone will ring.

How to manually screen a call

If you don't want Call Assist to screen all unknown callers, disable the Automatic screening feature. You'll still have the option to screen unknown calls by tapping Screen call when someone contacts you.

When you tap the option, Call Assist asks for the caller's name and reason for contacting you. You can opt to answer the call, hang up, or select a suggested response for Call Assist to use.

How to review Call Screen transcripts

Your Pixel saves a transcript of screened calls directly to your device. To view transcripts:

1. Open the Phone app. Tap Home.
2. Tap the screened call.
3. Tap Transcript. If you don't see that option, tap History > See transcript.

You can also enable saved audio recordings so you can play them back later. To set this feature up, take these steps:

1. Open the Phone app. Tap the three-dot menu > Settings.
2. Tap Spam and Call Screen. Enable See caller and spam ID.
3. Tap Call Screen. Enable Call Screen audio.

To view recordings, open the Phone app.

1. Tap Home.
2. Select the screened call.
3. Tap Transcript and audio. If you don't see that option, tap History > See transcript.

What to do if Call Screen isn't working

Can't find Call Screen on your Pixel phone? Take these steps:

• Make sure the Pixel supports Call Screen: Automatic call screening is only available on Pixel phones in select countries.
• Update your phone: An outdated Pixel may not offer Call Screen. Download available updates to access all features for your device.
• Recheck your settings: Verify that you've enabled Call Screen in your Phone app and the settings are correct.

If the manual option to screen calls doesn't appear and your device supports it, follow these steps:

1. Open the Phone app.
2. Tap the three-dot menu > Settings > Spam and Call Screen.
3. Follow the prompts to enable the feature.

If there are no Call Screen settings to select, you have an unsupported device.

---

FAQ

Is Call Screen available on every Google Pixel?

Automatic Call Screen only works in certain countries, including the U.S., U.K., Canada, Australia, and Ireland. Availability also depends on your Pixel model.

How do I turn on Call Screen on Google Pixel?

Open the Phone app, then tap More > Settings > Spam and Call Screen. Adjust the settings to fit your protection preferences.

How do I manually screen a call on Google Pixel?

Next time an unknown caller contacts you, tap the Screen Call button. Follow the prompts to decide how to handle the call.