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How to know your Samsung Galaxy S10 battery needs replacing

close up of Samsung Galaxy S10

Is your Samsung Galaxy® S10 sluggish? Does it shut down unexpectedly or no longer hold a charge? You may be worried that you need a new device, which can cost hundreds of dollars.

But chances are you just need a new battery—a simple and affordable fix (typically about $50–$70). We'll walk you through what you need to know to make the right decision.

At Asurion, we help take care of your tech, whether your Samsung Galaxy keeps restarting or won't download apps. Here's our guide to Samsung S10 battery replacement.

How long should my Samsung phone battery last?

The battery life of your phone depends on several factors, like how often you use and charge your device. On average, your Samsung Galaxy S10 battery life expectancy is about 2–3 years, or 300 to 500 charge cycles—whichever comes first. You measure one charge cycle from the time your phone's lithium-ion battery is fully charged, completely drained, then charged up again.

Signs your Galaxy S10 may need a new battery

Smart phone batteries typically don't quit without warning. There'll be clues. Here's how to know when your Samsung battery needs replacing:

Your Galaxy S10 won't hold a charge

If your phone's battery dies quickly after you charge it—especially if the phone is also overheating—you should probably replace your battery.

Your Galaxy S10 won't charge when it's plugged in

Is your phone not charging at all when it's plugged in? It may be time to get a new battery. Try another charging cable and charging block first, but if the results remain the same, you should get help from an expert.

Your phone is sluggish

Do apps take longer to launch than they used to? If your Galaxy S10 is responding slowly to prompts, you may need a new battery.

Your Galaxy S10 looks swollen

If the exterior of your phone shows damage, you'll likely need a battery replacement.

  • Check the back of the phone for warping or bubbling.
  • Check the sides of your phone and the screen for any separation from the body of your device.

A swollen battery can be dangerous, so if you notice any of these signs, bring your device to a local repair shop as soon as possible.

Your phone randomly shuts down or restarts

If your Galaxy S10 abruptly shuts down or reboots without prompting, you may have malware. If you suspect this is the case, check out our guide on how to secure your phone from hackers. You may need a new battery or even a new device.

If you've tried these steps and still need a little help, we're right around the corner. uBreakiFix® by Asurion is a Samsung Authorized Repair Provider—schedule a repair at your nearest store and our experts can get your device back up and running as soon as the same day.

How to check your Samsung Galaxy S10 battery health

Want to see how healthy your phone battery is? Follow these simple steps to get an accurate report:

Go to Settings > Battery and device care > Battery.

To see what apps use the most juice and how much is left since your last charge:

  1. Swipe left or right to check the Usage since last full charge graph.
  2. Tap the graph to see usage by app.

To see how much you've used your battery over the last 7 days:

  1. Swipe left or right to check the Last 7 days graph.
  2. Tap the graph to view individual app usage.

Want your battery to last longer? Check out our guide for how to minimize Android™ battery drain.

*The Asurion® trademarks and logos are the property of Asurion, LLC. All rights reserved. All other trademarks are the property of their respective owners. Asurion is not affiliated with, sponsored by, or endorsed by any of the respective owners of the other trademarks appearing herein.*


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