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Verizon Tech Coach expert

Home Device Advisor benefits


EXPERT HELP

24/7 access to experts who can answer virtually any tech question about your covered home entertainment and smart home products via app, web, chat or phone.


TECH COACH APP

Download the Tech Coach app for quick, easy access to live, on-demand experts anytime to help resolve your tech issues.

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Verizon Tech Coach expert installing television

In-home support and device installations


IN-HOME VISITS

Two in-home visits per 12-month period from our trusted experts to help you configure, set up and optimize smart products, or choose the best Wi-Fi devices for your home.*


INSTALLATIONS

Get help installing your TVs, home security cameras, smart doorbells and more?**

Call 844-769-1991 to book a visit or installation

Get support for your connected home technology today.

Call 800-837-4966 or add Home Device Advisor through the MyVerizon app.

Which Verizon Home protection plan is right for me?

Answers to our most frequently asked questions

Home Device Advisor Terms of Service – Wireless


Home Device Advisor Terms of Service – FiOS

*Limitations and exclusions apply. See Home Device Advisor Technical Terms of Support for details.

**Installations are available in select locations and for select products, which are subject to change at any time. Product must be new or fully functioning at the time of installation, and wi-fi access must be available for certain products to be installed. Availability of installation services is contingent on certain criteria, including product type, customer location and appointment/technician availability. Verizon confidential and proprietary. Unauthorized disclosure, reproduction or other use prohibited.