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Battery always low? Talk to an expert about ways to stay powered up all day long. Ask an expert

Phone not charging? We can help.

  • Turn on Low Power Mode or Battery Saver mode.
  • Reduce push notifications, background activity, and brightness.
  • Clean the charging port and take a look at your charging cable.
  • Turn off sleep mode and if all else fails, force restart your device.

Still have questions? Get expert help now.

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