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  • Protect your tech

    Handled with care

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📣 Happening now: Verizon device protection open enrollment. Ends 11/1.
Learn more

Care for the device you take everywhere

Your phone is always in your hand—well, when you don’t drop it. Get device protection, tech help, and more through your carrier.

Verizon
AT&T
Cricket
Optimum

Plan benefits will vary by program and carrier. See the full listSee the full list and yours for more details.

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It’s always by your side—we will be too

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Hassle-free coverage

Sign up through your carrier and rest easy knowing you’re covered against accidental damage, defects, and loss and theft.¹

Find your carrier
Find your carrier
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Expert help

Many plans offer tech support via call or chat, as well as hands-on, in-person help at 700+ uBreakiFix® by Asurion stores.

Get tech help
Get tech help
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Quick solutions

Don’t go days without your device, start a claim. Most repairs are done as soon as the same day¹ and replacements are sent fast.

Start a claim
Start a claim

Everyone's favorite phone insurance

We’re phone insurance people trust. For over 20 years, Asurion has cared for your most important devices and received 300K+ 5-star reviews on Google® saying our support has been a lifesaver.

testimonial - So easy and price is so reasonable, with even better delivery time.
testimonial - The same day service is amazing! I was floored when I was told within hours I'd get a new phone.
testimonial - Huge fan. Great service. Can't speak highly enough about it.
testimonial - Your teams are fast to respond, deliver what's promised... and are true to their word.
Asurion is trusted by nearly 230 million worldwide.
4.6 google rating
4.6 consumer affairs rating
4.5 amazon rating

Learn more about phone insurance

For more information, check out our Frequently Asked Questions about phone care.

Asurion’s cell phone insurance provides peace of mind and so much more.  We help you save money from costly replacements and our mobile insurance provides a protection plan against loss, theft, damage (including liquid damage) and malfunction. For more about how your phones insurance can protect your smartphone, visit our mobile protection features page.
The list of covered devices depends on your wireless provider’s specific cellular phone insurance program. Here are some examples of typical covered devices: feature phones, smartphones, tablets, netbooks/notebooks, laptop connect cards (data cards and mi-fi devices).
Popular feature phones and smartphones from most major manufacturers (e.g. Apple® iPhone®, Samsung Galaxy®) are eligible for coverage.
Asurion, like most insurance programs, requires that you pay a deductible at the time a claim is filed. We try to keep our deductible amount as affordable as possible. Please note that in most cases, the deductible is far less than the full retail price that you would pay for a new smartphone outside of contract renewal.
To enroll, please call or visit your wireless provider to see if you are eligible. Typically, you are only eligible to enroll if you are within 30 days of activating or upgrading your device. For more information and to learn about participating carriers please visit our cell phone insurance features page.
Read more about how to file a claim with Asurion’s mobile insurance. To get started, click here and select your carrier. Be sure to have the make and model of your device available, and have a method of payment for your deductible on hand. After you submit your claim, you should receive an email with tracking and shipping information.
Great news! We have a protection plan made for you—Asurion Tech Care.


An Asurion Tech Care plan (also referred to as an extended service plan [ESP] or extended service contract [ESC]) provides coverage for phones, home tech, and major appliances above and beyond the terms and life of a manufacturer’s warranty. When a covered device breaks or stops working, we'll repair, replace, or reimburse you for your device. Upgrade options to replace your device may also be available to you for an additional fee.
Want to learn more? Visit our Asurion Tech Care page for details and to sign up.
Asurion’s cell phone insurance provides peace of mind and so much more.  We help you save money from costly replacements and our mobile insurance provides a protection plan against loss, theft, damage (including liquid damage) and malfunction. For more about how your phones insurance can protect your smartphone, visit our mobile protection features page.
To enroll, please call or visit your wireless provider to see if you are eligible. Typically, you are only eligible to enroll if you are within 30 days of activating or upgrading your device. For more information and to learn about participating carriers please visit our cell phone insurance features page.
The list of covered devices depends on your wireless provider’s specific cellular phone insurance program. Here are some examples of typical covered devices: feature phones, smartphones, tablets, netbooks/notebooks, laptop connect cards (data cards and mi-fi devices).
Popular feature phones and smartphones from most major manufacturers (e.g. Apple® iPhone®, Samsung Galaxy®) are eligible for coverage.
Read more about how to file a claim with Asurion’s mobile insurance. To get started, click here and select your carrier. Be sure to have the make and model of your device available, and have a method of payment for your deductible on hand. After you submit your claim, you should receive an email with tracking and shipping information.
Asurion, like most insurance programs, requires that you pay a deductible at the time a claim is filed. We try to keep our deductible amount as affordable as possible. Please note that in most cases, the deductible is far less than the full retail price that you would pay for a new smartphone outside of contract renewal.
Great news! We have a protection plan made for you—Asurion Tech Care.


An Asurion Tech Care plan (also referred to as an extended service plan [ESP] or extended service contract [ESC]) provides coverage for phones, home tech, and major appliances above and beyond the terms and life of a manufacturer’s warranty. When a covered device breaks or stops working, we'll repair, replace, or reimburse you for your device. Upgrade options to replace your device may also be available to you for an additional fee.
Want to learn more? Visit our Asurion Tech Care page for details and to sign up.
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Available with leading mobile carriers and providers

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1 Plan benefits may vary by program or carrier. See your specific provider for more details on plans. 2 Estimate sourced on July 25, 2024 from Samsung.com for a new Samsung Galaxy® S24 Ultra. The Asurion® trademarks and logos and the uBreakiFix® trademarks and logos are the property of Asurion, LLC and uBreakiFix Co. respectively. All rights reserved. All other trademarks are the property of their respective owners. Asurion and uBreakiFix are not affiliated with, sponsored by, or endorsed by any of the respective owners of the other trademarks appearing herein. Apple, iPhone and iPad are trademarks of Apple, Inc. All other trademarks are the property of their respective owners. Asurion is not affiliated with, sponsored by, or endorsed by Apple or any of the respective owners of the other trademarks appearing herein.
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