Mobile Protection
It’s not just cell phone insurance, it’s peace of mind.
Protect your phone from loss, theft and more with a smartphone insurance plan
Saves you money
Avoid paying full retail cost for a replacement phone if the unexpected occurs.
Next-day phone replacement
Receive a replacement cell phone in as little as 24 hours.
Full insurance coverage
Coverage for loss, theft, damage, liquid damage and defects after the manufacturer’s warranty ends.
Asurion Phone Insurance Plans can cover you beyond other mobile device insurance and warranty plans
Cracked Phone Screen & Physical Damage
Coverage for cracked screens and other accidental damage.
Loss & Theft Protection
Loss and theft coverage, which is not typically covered with other warranty plans.
Local Repairs
Phone repair at a local store or location of your choice.
Normal Wear & Tear
Failures from dust, internal heat and humidity, plus defects in materials and workmanship.
Mechanical Failures & Manufacturer Defects
Coverage from defects after the manufacturer’s warranty ends.
Water Damage
From spills to full submersion, all liquid damage is covered.
Next-Day Phone Replacement
Receive a replacement phone in as little as 24 hours.
Accessories
We’ll cover any of the accessories that came with your device, including a charger, earbuds and more.
*Visit phoneclaim.com to check your eligibility and the repair options available in your area.
Check with your wireless carrier regarding your enrolled coverage to see which of the above features are included with your plan.
Why you need a cell phone protection plan
Let us help you uncover how important cell phone insurance is.
Life Happens
1 in 5 people will have their phone lost, stolen or damaged this year – 2.2 phones per second!
Filing a Claim with Asurion is Easy
96% of replacement phones are sent out the very next business day.
More than just Damage Protection
19 million phones are lost or stolen each year, other phone insurance plans don’t always cover loss or theft.
Must have protection for must have phones
More helpful tips & tricks for securing your phone
Read our latest articles on why cell phone insurance is worth the cost and how to protect your phone from being lost or stolen:
Available with leading mobile carriers and providers.
Looking for the peace of mind that comes with staying connected to your life even when something happens to your phone? Our cell phone insurance plans are available at many carriers and retailers, including those below:
*Features and functionality vary by carrier and operating system.
If you already have mobile protection through your carrier, download the app to unlock awesome features.
Join the millions of customers who love Asurion
Frequently asked questions
Why should I protect my phone with Asurion’s Mobile Insurance Plan?
Asurion’s cell phone insurance provides peace of mind and so much more. We help you save money from costly replacements and our mobile insurance provides a protection plan against loss, theft, damage (including liquid damage) and malfunction. For more about how your phones insurance can protect your smartphone, visit our mobile protection features page.
How do I enroll my cell phone in coverage?
To enroll, please call or visit your wireless provider to see if you are eligible. Typically, you are only eligible to enroll if you are within 30 days of activating or upgrading your device. For more information and to learn about participating carriers please visit our cell phone insurance features page.
What mobile devices are eligible for coverage?
The list of covered devices depends on your wireless provider’s specific cellular phone insurance program. Here are some examples of typical covered devices: Feature phones, Smartphones, Tablets, Netbooks/notebooks, Laptop Connect Cards (data cards and Mi-Fi devices).
Popular feature phones and smart phones from most major manufacturers (e.g. Apple iPhone, Samsung Galaxy) are eligible for coverage.
How do I file a claim for my phone?
Read more about how to file a claim with Asurion’s mobile insurance. To get started, click here and select your carrier. Be sure to have the make and model of your device available, and have a method of payment for your deductible on hand. After you submit your claim, you should receive an email with tracking and shipping information.
Why do I have to pay a deductible if I file a claim for my phone?
Asurion, like most insurance programs, requires that you pay a deductible at the time a claim is filed. We try to keep our deductible amount as affordable as possible. Please note that in most cases, the deductible is far less than the full retail price that you would pay for a new smartphone outside of contract renewal.
