Skip to main content
Asurion is trusted by 300 million worldwide.
4.6 google rating
4.6 consumer affairs rating
4.5 amazon rating
Broken phone charger plugged into the port

Is your phone not charging? Try these quick fixes

When your phone won’t charge, it can be extremely frustrating, especially when you don’t know what’s causing the problem or how to fix it. Fortunately, there are a few ways to get it back up and running. Here’s how:

  • Turn your phone off and on before charging it again for at least 30 minutes. If it’s charging properly, you’ll see a lightning bolt inside the battery icon
  • Clean your charging port with a can of compressed air, making sure to hold the can upright. You’ll want to turn your device off again while cleaning it.
  • Try a different charging cable or adapter if you spot any faulty parts. If they appear in good shape, try plugging your phone into a different outlet.

Can’t fix your phone? Leave it to us

If you’re still asking yourself, “Why is my phone not charging?” after trying these tips, skip the hassle and take it to your nearest uBreakiFix® by Asurion or Asurion Tech Repair & Solutions™ store. Whether it’s an iPhone®, Galaxy®, Pixel™, or other device, our experts will give you a free device diagnostic and help you with a phone charging port repair.

Customer walking into store with broken devices

Fast service, right in your neighborhood

Need a quick repair? Stop by one of our 700+ stores and we’ll get you back up and running fast. Can’t come in? We’ll come to you.


What else can we fix for you?

No matter the device or the issue, our experts can help get you back up and running fast. Learn more about our extensive repair services below. 
Tech repair review

Tech repair done right

For over 25 years, Asurion has repaired the devices people rely on most—from smartphones to game consoles. Don’t leave important repairs to just anyone. Our trusted experts will fix them the right way, and we have the reviews to prove it.


Fixing your phone doesn’t have to be frustrating

When your phone stops charging, our experts can repair it fast. Schedule a service with them today.

Start a repair

The Asurion® and uBreakiFix® trademarks and logos are the property of Asurion, LLC and uBreakiFix Co. respectively. All rights reserved. All other trademarks are the property of their respective owners. Asurion and uBreakiFix are not affiliated with, sponsored by, or endorsed by any of the respective owners of the other trademarks appearing herein.

*Our repairs come with a 1-year limited warranty, valid at all our locations. The only exceptions are liquid damage repairs or if we’re working on your device through your Original Equipment Manufacturer warranty or some other coverage plan. Then the terms of that coverage would apply.

**The average cost of a repair can fluctuate with the level of service and value of replacement parts required.