Answers to our most frequently asked questions

What is Asurion Tech Help?

What types of things can Tech Experts help me with?

How do I reach a Tech Expert?

Will I reach someone directly or sit in phone queue?

How many times can I call Tech Experts each week?

Besides instant access to Tech Experts, does the app do anything else?

What if I have more complicated issues with my phone that needs to be resolved?

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