Tech support at computer with headset

Tech Help FAQs and Information

Answers to our most frequently asked questions

What is Asurion Tech Help?

What types of things can Tech Experts help me with?

How do I reach a Tech Expert?

Will I reach someone directly or sit in phone queue?

How many times can I call Tech Experts each week?

Besides instant access to Tech Experts, does the app do anything else?

What if I have more complicated issues with my phone that needs to be resolved?

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