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Asurion tech help service features

Our tech help service is the easiest way to get more from your tech.

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Personalized for you

The more you interact with us, the more we get to know you and the tech in your house. This insight lets us create personalized content that is specifically tailored for you.

U.S.-based tech experts

Our Asurion Experts are friendly, knowledgeable, and ready to help you get the most out of your technology.

Expert help in seconds

Reach an expert by phone or chat in one tap from the mobile app. Be empowered to use your tech like never before.

Unlimited tech help

We provide unlimited support for setup, troubleshooting, and education for new smartphones, tablets, and connected devices.

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Here are some of the tech questions we hear regularly

  • What are the best backup options for my laptop?
  • How do I stream music from my Google Home?
  • How do I transfer contacts from my old device?
  • How do I connect my phone to my car’s bluetooth?
  • How can I make my battery last longer?
  • How do I wirelessly print from my tablet?

Our services are available at carriers and retailers, including:

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*Features vary by carrier. Check with your provider to see what's included.

Starting a claim online only takes a few minutes. Submit yours anytime, and we’ll take it from there.