Downloading Total Equipment Protection App Wins Customer $10,000



Sprint, major US wireless service provider, and Asurion, global leader in technology protection services, yesterday awarded a $10,000 grand prize in the Protect To Win Sweepstakes.

The sweepstakes, sponsored by Asurion and promoted jointly with Sprint, ran August 6 through November 3 with the goal of raising awareness among Sprint customers about the Total Equipment Protection app, which is included at no additional charge with Total Equipment Protection (TEP) coverage. TEP offers customers complete protection by insuring their device against loss, theft, liquid or physical damage and protecting against mechanical or electrical failures due to defect or normal wear and tear. The Total Equipment Protection App extends these benefits to include features that allow customers to locate and lock their phone in the event of loss or theft and to safeguard any personal information housed on their device. The app will also sound an alarm, even in silent mode, allowing customers to find a misplaced device and enables customers to erase or restore contacts in the event the device is not recovered.

Additionally, customers who have the Total Equipment Protection app were encouraged to rate the app. For every user rating in the GooglePlay or Blackberry World App markets during the sweepstakes, Asurion donated money to DoSomething.org, a charity that has worked with Sprint in the past and is devoted to empowering teens to change their communities through service and involvement. Asurion will be donating a total of $6,900 to DoSomething.org.

Throughout the fourteen week sweepstakes, ten winners were awarded prizes each day, totaling $9,000 by the end of the sweepstakes. The grand prize winner, Karla Pudiwitr-Lyles, was awarded a $10,000 check at her local Sprint store in St. Peters, Mo. yesterday. Karla found out about the sweepstakes from a SprintZone alert on her device and was automatically entered in the sweepstakes by downloading and registering the app.

“I saw the contest on Sprint Zone” said Karla, “so I thought well I will try it since I’ve got protection (TEP) on my phone. I got an email Friday and I called my mom right away and said I don’t know if this is real.” She contacted the Sprint store manager in Saint Peters, Corey Knight, to verify that she actually won.

“We are happy to work with Sprint and are very pleased with the success of the Protect To Win Sweepstakes. We were able to donate to a deserving charity, while also rewarding Total Equipment Protection customers through daily prizes and ultimately our $10,000 grand prize award.” said Chuck Naylor, Vice President and General Manager from Asurion, who was on-hand for the check presentation to Karla.

To learn more about the Total Equipment Protection app, visit sprint.com/protection.

About Asurion

Asurion, a privately-held company operating across three continents, is the global leader in providing consumer technology protection services. Asurion offers support to help customers derive optimum benefit from the usage of electronics; security to help ensure content privacy; and peace of mind through rapid replacement of lost, stolen, damaged or malfunctioning devices. As the premier technology protection provider, Asurion’s 5,000+ employees specialize in fulfilling the needs of more than 95 million consumers through strategic partnerships with the world’s top wireless and cable brands. Asurion’s constant commitment to meeting customer needs has earned the company an A+ rating with the Better Business Bureau and an average post-claim customer rating of 4.5 out of 5 stars. For more information about Asurion, including its customer service ratings and reviews that help drive continuous improvement, please visit www.asurion.com.

About Asurion

For more than 20 years, Asurion’s innovation and dedication to delighting customers has made it the preferred provider of technology protection to the world’s largest wireless carriers, trusted retailers and popular device manufacturers.

Asurion’s 16,000 global employees support its 305 million consumers with an award-winning experience delivered through products and services that have set the standard in the industry.

The company’s fully integrated, end-to-end solutions, which are customized for its carrier, retail and device manufacturer partners, include premier support that enables consumers to fully utilize their digital devices and products; applications to protect privacy and provide security; and rapid replacement of lost, stolen, damaged, or malfunctioning devices.

When a product is missing or simply doesn’t work properly, Asurion solves the problem with people and processes operating 24 hours a day, seven days a week, speaking six languages, and working across any device, platform, or provider.