*Does not apply to tablets covered by device protection plans through wireless carriers (Verizon, AT&T, Sprint, etc.) Click here for more information
Extended service plans for these products and many more
Ask for a warranty policy from Asurion the next time you buy a TV, laptop, tablet, portable electronics or appliance. Available at major retailers.
Understand the importance of warranty coverage for your product
It makes good financial sense
The unexpected costs to diagnose, repair or replace your products can be high. Our protection plans can save you money should the need arise.
Products don’t last forever
Even the newest smart and efficient technologies are vulnerable to breakdowns, normal wear and tear, and failures.
Manufacturer warranties aren’t always enough
Typical manufacturer warranties don’t cover some of the common problems customers face and last only a limited time.
Note: Features vary by program. Check your terms and conditions for full coverage details.
Frequently asked questions
What is a protection plan?
A protection plan (also referred to as a service plan, extended service plan (ESP), extended service contract (ESC) or extended warranty) can provide you with product coverage above and beyond the terms and life of a manufacturer’s warranty. If your product fails, we are standing by ready to help you. Asurion Warranties protect against unexpected product failures and costly repairs or replacement and provide you with peace of mind. Asurion plans deliver fast, convenient repairs, simple plan management, 24/7 support, and online claims filing.
What is covered by an extended warranty?
A typical protection plan covers repair of a product or the replacement of a product with a new or re-manufactured replacement product of like kind and quality or we may issue you a gift card or check for the original purchase price of that product, including taxes (if applicable), as indicated on your sales receipt. While specific protection plan benefits vary by the type of product they cover, some of the most common benefits include the following: – Parts and labor coverage for breakdowns caused by:
Normal wear and tear
Defects in workmanship and materials
Mechanical and electrical breakdowns
Environmental factors
Power surge protection
No lemon policy
Toll-free assistance
Free transferable coverage
When can I purchase a protection plan?
You can buy a protection plan any time within the first 30 days of the original product purchase.
After you’ve registered the product, you can upload store receipts, file or track a claim online, and get product support all within your personal solution hub.
How does an Asurion protection plan differ from a manufacturer’s warranty?
Unlike a manufacturer’s warranty, which is included with the purchase price of a product, protection plans are sold at a separate price. Manufacturer’s warranties are limited in the types of breakdowns they cover, as well as in their duration. In fact, some manufacturer’s warranties are as short as 90 days. Protection plans typically pick up once a manufacturer’s warranty expires, but some plans also offer benefits during the manufacturer’s warranty period, as well. And for portable electronics, such as tablets and laptops, many protection plans include coverage for Accidental Damage from Handling (ADH), such as drops, spills and cracked screens, which occur during the normal use of the product beginning on the date of purchase. That’s protection that manufacturers don’t offer! Here is a breakdown of the basic differences between reputable protection plans and manufacturers’ warranties:
Benefits
Limited Manufacturer’s Warranty
Reputable Extended Service Plan
Length of coverage, parts
90 days to 2 yrs;may differ from labor(split*)
1-5 years for parts + labor: no split
Length of coverage,labor
90 days to 2 yrs; may differ from parts (split)
2-5 years for labor +parts; no split
Customer service
Limited Business hours Mon-Fri 8 am to 5 pm Closed Sat + Sun
24/7 online support and assistance over the phone during extended hours (sometimes 24/7)
Defects in materials; workmanship
YES
YES
Failures due to normal wear and tear
NO
YES
Failures from a power surge
NO
YES
Failures due to from dust, heat and humidity
NO
YES
Accidental Damage from Handling (ADH)
NO
Varies
No Lemon Policy
Varies
Varies
Transferability
NO
YES
*Manufacturer’s warranties are often split – providing one term of coverage for parts and a different term of coverage for labor.
