Product Protection Plan FAQs and Information
Answers to our most frequently asked questions
Plan FAQs
What is covered by a Protection Plan?
How does a Protection Plan differ from a warranty?
How much does a Protection Plan cost?
When can I purchase a Protection Plan?
How can I register a product covered under a Protection Plan?
Can I transfer a Protection Plan to a new owner?
Can I cancel my Protection Plan?
Are the terms and conditions of my Protection Plan available online?
Where would I find the model number or serial number on my product?
What if I misplaced my Plan receipt?
Coverage FAQs
What kind of products can I protect with a Protection Plan?
When does the coverage of my Protection Plan begin?
Is Accidental Damage from Handling (ADH) covered under a Protection Plan?
What is the “no lemon” policy?
Claims FAQs
How do I make a claim for a failed product?
Will my product be repaired or replaced?
Do I need to pay a deductible before I receive repairs and/or a replacement?
Where will my product be repaired?
What should I expect if my product requires in-home repairs?
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