Asurion and Claro Expand Partnership, Bringing Device Protection to Customers in Peru



LIMA, PERU and NASHVILLE, TENN, AUG 22, 2017: Claro, one of Peru’s largest mobile phone services providers, and Asurion, a world leader in technology protection services, have partnered to launch Mobile Protection, which will provide device protection for customer’s mobile devices on post-paid plans. Customers enrolled will get a replacement device in the event theirs is stolen, damaged or malfunctions.

 

“Claro seeks to provide the best service and access to the latest technology for our customers. “Our partnership with the world’s leading provider of technology protection, allows us to offer our customers a great coverage for their devices, as well as a convenient and cost-effective way to replace them if they happen to be stolen, damaged or present a malfunction”, said Mariano Orihuela, Director of Claro value-added services.

 

José Amden, Vice-President and Customer Services General Manager of Asurion, said that the company is proud to expand its partnership with Claro in Peru. “As a world leader in technology protection, we are properly equipped to provide exceptional protection of devices and to give Claro customers a fast and convenient way to reconnect in case their device is stolen, or suffers any damage or malfunction, so they are never without their device for long.”

 

Mobile Protection service is initially available in Lima, however it will be enabled soon at national level. On average, customers will pay between S /. 18 and S /. 45 per month depending on the value of their device. Other features of the new service of protection include:

 

  • Broad coverage: The product includes protection against physical damage (including water damage), theft, and electrical or mechanical failure.
  • Quick replacement: Customers can report their claim in a fast and easy way and obtain a replacement device.
  • Cost savings: Claro customers are spared paying the high full retail price of replacing their device. Instead, those enrolled pay a deductible based on the value of the device and the peril type.

 

Please visit www.proteccionmovil.com.pe to learn more about Mobile Protection.

About Asurion

Asurion helps more than 300 million people around the world unlock their technology’s untapped potential. We create innovative technology solutions that help keep consumers connected, from comprehensive protection to smart tech help that redefines expertise. Partnering with leading wireless carriers, retailers and pay-tv providers, Asurion’s 17,000 employees deliver a seamless, award-winning customer experience, anticipating their needs and providing tailored services reachable within one touch.