Asurion recognized for “Most Innovative Customer Engagement”



Hewlett Packard has selected Asurion as a winner of its 2014 Visionary Award for “Most Innovative Customer Engagement” for its recent implementation of HP Qfiniti 10 in its global call centers.  Through a highly successful partnership with internal stakeholders and HP, Asurion saw immediate improvements in customer service efficiency and satisfaction as well as bottom line ROI results.

About this Award

Hewlett Packard’s Visionary Award recognizes companies who take their business to the next level through the innovative use of HP software solutions.  The awards are presented annually at the HP Engage User Group Conference.

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About Asurion

For more than 20 years, Asurion’s innovation and dedication to delighting customers has made it the preferred provider of technology protection to the world’s largest wireless carriers, trusted retailers and popular device manufacturers.

Asurion’s 17,000 global employees support its 280 million consumers with an award-winning experience delivered through products and services that have set the standard in the industry.

The company’s fully integrated, end-to-end solutions, which are customized for its carrier, retail and device manufacturer partners, include premier support that enables consumers to fully utilize their digital devices and products; applications to protect privacy and provide security; and rapid replacement of lost, stolen, damaged, or malfunctioning devices.

When a product is missing or simply doesn’t work properly, Asurion solves the problem with people and processes operating 24 hours a day, seven days a week, speaking six languages, and working across any device, platform, or provider.