Press Releases

Asurion Partners with Latin America’s Leading Mobile Communications Provider

Asurion Expands into Latin America with América MóvilProviding comprehensive mobile protection for Mexico’s leading wireless provider, Telcel

APR 06, 2015

Asurion, the global leader in technology protection services, today announced the company is expanding its product offerings into Latin America with a new partnership with Latin America’s leading wireless communications provider, América Móvil (BMV: AMX; NYSE: AMX; NASDAQ: AMOV; LATIBEX: XAMXL). The service launched with Telcel in January and protects devices from damage, including liquid damage and broken screens, mechanical and electrical malfunction, and theft.

“After careful consideration, América Móvil selected Asurion to launch a comprehensive mobile protection product through Telcel starting in Mexico City. We felt the convenience, comprehensive coverage and cost savings Asurion can provide offers an excellent solution for our clients,” said Carlos Garcia Moreno, Chief Financial Officer, América Móvil.

“We are proud to partner with América Móvil and expand our product offerings to Latin America, bringing comprehensive mobile protection to Telcel clients with Proteccion Móvil Telcel,” said Kevin Taweel, Asurion Chairman and CEO.

Asurion has partnered with Allianz Risk Transfer, a subsidiary of Allianz Global Corporate & Specialty SE to underwrite this multi-year insurance placement. The local Allianz company will be Allianz México, S.A. Compañía de Seguros, underwritten by Allianz Mexico.

Proteccion Móvil Telcel is available within 30 days of a new activation or upgrade and reconnects Telcel clients quickly with the same or comparable device model. Other features of the new protection service include:

  • Clients will typically receive a replacement device within two to three business days.
  • Enrolled clients will pay a monthly premium starting at 69 pesos depending on the device make and model, plus a deductible in the event they need to file a claim.

To learn more about Proteccion Móvil Telcel visit

About Asurion

Asurion helps people protect, connect and enjoy the latest tech – to make life a little easier.  Every day our team of 10,000 Experts helps nearly 300 million people around the world solve the most common and uncommon tech issues. We’re just a call, tap, click or visit away for everything from getting a same-day replacement of your smartphone, to helping you stream or connect with no buffering, bumps or bewilderment. We think you should stay connected and get the most from the tech you love… no matter the type of tech or where you purchased it.

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