Asurion Partners with Latin America’s Leading Mobile Communications Provider



Asurion, the global leader in technology protection services, today announced the company is expanding its product offerings into Latin America with a new partnership with Latin America’s leading wireless communications provider, América Móvil (BMV: AMX; NYSE: AMX; NASDAQ: AMOV; LATIBEX: XAMXL). The service launched with Telcel in January and protects devices from damage, including liquid damage and broken screens, mechanical and electrical malfunction, and theft.

“After careful consideration, América Móvil selected Asurion to launch a comprehensive mobile protection product through Telcel starting in Mexico City. We felt the convenience, comprehensive coverage and cost savings Asurion can provide offers an excellent solution for our clients,” said Carlos Garcia Moreno, Chief Financial Officer, América Móvil.

“We are proud to partner with América Móvil and expand our product offerings to Latin America, bringing comprehensive mobile protection to Telcel clients with Proteccion Móvil Telcel,” said Kevin Taweel, Asurion Chairman and CEO.

Asurion has partnered with Allianz Risk Transfer, a subsidiary of Allianz Global Corporate & Specialty SE to underwrite this multi-year insurance placement. The local Allianz company will be Allianz México, S.A. Compañía de Seguros, underwritten by Allianz Mexico.

Proteccion Móvil Telcel is available within 30 days of a new activation or upgrade and reconnects Telcel clients quickly with the same or comparable device model. Other features of the new protection service include:

  • Clients will typically receive a replacement device within two to three business days.
  • Enrolled clients will pay a monthly premium starting at 69 pesos depending on the device make and model, plus a deductible in the event they need to file a claim.

To learn more about Proteccion Móvil Telcel visit www.proteccionmovil.telcel.com.

About Asurion

For more than 20 years, Asurion’s innovation and dedication to delighting clients has made it the preferred provider of technology protection to the world’s largest wireless carriers, trusted retailers and popular device manufacturers. Asurion’s 15,000 global employees support its 280 million clients with an award-winning experience delivered through products and services that have set the standard in the industry and made Asurion, the leading protection plan provider. The company’s fully integrated, end-to-end solutions, which are customized for its carrier, retail and device manufacturer partners, include premier support that enables clients to fully utilize their digital devices and products; applications to protect privacy and provide security; and rapid replacement (usually overnight) of lost, stolen, damaged, or malfunctioning devices. When a product is missing or simply doesn’t work properly, Asurion solves the problem with people and processes operating 24 hours a day, seven days a week, speaking six languages, and working across any device, platform, or provider. For more information about Asurion, please visit www.asurion.com.

About Asurion

For more than 20 years, Asurion’s innovation and dedication to delighting customers has made it the preferred provider of technology protection to the world’s largest wireless carriers, trusted retailers and popular device manufacturers.

Asurion’s 17,000 global employees support its 280 million consumers with an award-winning experience delivered through products and services that have set the standard in the industry.

The company’s fully integrated, end-to-end solutions, which are customized for its carrier, retail and device manufacturer partners, include premier support that enables consumers to fully utilize their digital devices and products; applications to protect privacy and provide security; and rapid replacement of lost, stolen, damaged, or malfunctioning devices.

When a product is missing or simply doesn’t work properly, Asurion solves the problem with people and processes operating 24 hours a day, seven days a week, speaking six languages, and working across any device, platform, or provider.