Asurion Selected by U.S. Cellular as Provider of Device Protection Programs



Global tech care company Asurion announced today it was selected by U.S. Cellular to be the full-service wireless carrier’s new device protection provider effective January 1, 2020.

Asurion will offer U.S. Cellular customers device protection plans with valuable new features including local and on-demand repair options while continuing to provide competitive pricing for customers. Asurion’s industry leadership and innovation will expedite introduction of customer-centric solutions for U.S. Cellular subscribers.

“Asurion was selected for many reasons and we are particularly excited about their ability to fulfill claims on weekends, late shipping cutoff times, same-unit-repair and a robust product roadmap,” said Jay Ellison, U.S. Cellular chief operating officer.

“U.S. Cellular’s low churn bears testament to their customer service commitment so we are particularly excited to have earned their confidence. Both of our companies have a passion for continually innovating and providing outstanding service to customers,” said Tony Detter, Asurion chief executive officer.

U.S. Cellular strives to deliver the best customer experience including by helping them to protect their valuable devices.

 

 

About U.S. Cellular
U.S. Cellular is the fifth-largest full-service wireless carrier in the United States, providing national network coverage and industry-leading innovations designed to elevate the customer experience. The Chicago-based carrier offers coverage where the other carriers don’t and a wide range of communication services that enhance consumers’ lives, increase the competitiveness of local businesses and improve the efficiency of government operations. To learn more about U.S. Cellular, visit one of its retail stores or uscellular.com. To get the latest news, promos and videos, connect with U.S. Cellular on Facebook.com/uscellularTwitter.com/uscellular and YouTube.com/uscellularcorp.

 

About Asurion

Asurion helps more than 300 million people around the world unlock their technology’s untapped potential. We create innovative technology solutions that help keep consumers connected, from comprehensive protection to smart tech help that redefines expertise. Partnering with leading wireless carriers, retailers and pay-tv providers, Asurion’s 17,000 employees deliver a seamless, award-winning customer experience, anticipating their needs and providing tailored services reachable within one touch.