Full-service, customer-experience focused wireless carrier selects Asurion
MAR 06, 2019
Global tech care company Asurion announced today it was selected by U.S. Cellular to be the full-service wireless carrier’s new device protection provider effective January 1, 2020.
Asurion will offer U.S. Cellular customers device protection plans with valuable new features including local and on-demand repair options while continuing to provide competitive pricing for customers. Asurion’s industry leadership and innovation will expedite introduction of customer-centric solutions for U.S. Cellular subscribers.
“Asurion was selected for many reasons and we are particularly excited about their ability to fulfill claims on weekends, late shipping cutoff times, same-unit-repair and a robust product roadmap,” said Jay Ellison, U.S. Cellular chief operating officer.
“U.S. Cellular’s low churn bears testament to their customer service commitment so we are particularly excited to have earned their confidence. Both of our companies have a passion for continually innovating and providing outstanding service to customers,” said Tony Detter, Asurion chief executive officer.
About U.S. Cellular
U.S. Cellular strives to deliver the best customer experience including by helping them to protect their valuable devices. U.S. Cellular is the fifth-largest full-service wireless carrier in the United States, providing national network coverage and industry-leading innovations designed to elevate the customer experience. The Chicago-based carrier offers coverage where the other carriers don’t and a wide range of communication services that enhance consumers’ lives, increase the competitiveness of local businesses and improve the efficiency of government operations. To learn more about U.S. Cellular, visit one of its retail stores or uscellular.com. To get the latest news, promos and videos, connect with U.S. Cellular on Facebook.com/uscellular, Twitter.com/uscellular and YouTube.com/uscellularcorp.
Asurion helps people protect, connect and enjoy the latest tech – to make life a little easier. Every day our 19,000 employees help nearly 300 million people around the world solve the most common and uncommon tech issues. We’re just a call, tap, click or visit away for everything from getting a same-day replacement of your smartphone, to helping you stream or connect with no buffering, bumps or bewilderment. We think you should stay connected and get the most from the tech you love... no matter the type of tech or where you purchased it.
Learn more about Asurion