Frost & Sullivan Recognizes Asurion’s Innovation and Leadership with 2015 Award



Asurion, the global leader in connected life services, was distinguished by industry analyst and consulting firm Frost & Sullivan as the recipient of the 2015 North American Retail Product Protection Visionary Innovation Leadership Award. This is in recognition of Asurion’s industry-leading innovation in new product development and its commitment to deliver an excellent customer experience in its suite of retail product protection services. Recent examples include Multi-Device Protection and Text to Register.

“By offering a fully managed service in the retail product protection industry, Asurion has established itself as a single point of contact for all product protection needs” said Frost & Sullivan Vice President Brent Iadarola. “Despite the competitive nature of the retail product protection market, Asurion distinguishes itself with a strong portfolio of in-house assets that deliver the most comprehensive, end-to-end customer experience in the industry. This culture of customer experience and innovation has established Asurion as the company to watch in the North American retail product protection market.”

Frost & Sullivan recently evaluated the retail product protection market and the results proved Asurion’s product offerings are industry-leading. The company continues to grow its product portfolio to serve clients with the most innovative features and services in the market. This dedication to innovation and a superior customer service has resulted in trusted partnerships with the nation’s leading retailers. It is clear Asurion is the trusted solution provider in retail product protection, with a suite of technology-driven products including premier tech support, multi-device solutions, text to register services and more.

“Asurion protects over 150 million shoppers through our partnerships with the nation’s leading retailers, giving us an unmatched understanding for the needs of our retail partners and their shoppers. Our focus is to deliver products with best in class functionality, customizable features and integrated services that drive shopper loyalty for our partners by delighting their shoppers with our integrated experience” said Rob DiRocco, senior vice president of Asurion Retail Solutions. “This award recognizes the value that our innovative, quality solutions deliver for our retail partners and their business every day, and we are grateful this dedication has been recognized by Frost & Sullivan.”

To learn more about Asurion, visit www.asurion.com


About Asurion

Simply put, Asurion helps people stay connected. As the global leader of connected life services, we provide over 280 million consumers around the world with simple, intuitive technology advice to help them get the most from their devices; support to fix their issues and connectivity crisis, and device protection to ensure they receive a replacement or repair. When a product is missing or simply doesn’t work properly, Asurion’s 16,000 employees are focused on solving the problem with people and processes operating 24 hours a day, seven days a week, speaking six languages, and working across any device, platform, or provider. By partnering with leading retailers, mobile carriers and pay-tv providers, Asurion helps customers enhance their lives through their technology. For more information about Asurion, please visit www.asurion.com.

About Asurion

For more than 20 years, Asurion’s innovation and dedication to delighting customers has made it the preferred provider of technology protection to the world’s largest wireless carriers, trusted retailers and popular device manufacturers.

Asurion’s 16,000 global employees support its 305 million consumers with an award-winning experience delivered through products and services that have set the standard in the industry.

The company’s fully integrated, end-to-end solutions, which are customized for its carrier, retail and device manufacturer partners, include premier support that enables consumers to fully utilize their digital devices and products; applications to protect privacy and provide security; and rapid replacement of lost, stolen, damaged, or malfunctioning devices.

When a product is missing or simply doesn’t work properly, Asurion solves the problem with people and processes operating 24 hours a day, seven days a week, speaking six languages, and working across any device, platform, or provider.