Press Releases

Frost & Sullivan Recognizes Asurion’s Innovation and Leadership with 2015 Award

frost and sullivan 2015 retail product award

Asurion the global leader in connected life services

OCT 27, 2015

Asurion, the global leader in connected life services, was distinguished by industry analyst and consulting firm Frost & Sullivan as the recipient of the 2015 North American Retail Product Protection Visionary Innovation Leadership Award. This is in recognition of Asurion’s industry-leading innovation in new product development and its commitment to deliver an excellent customer experience in its suite of retail product protection services. Recent examples include Multi-Device Protection and Text to Register.

“By offering a fully managed service in the retail product protection industry, Asurion has established itself as a single point of contact for all product protection needs” said Frost & Sullivan Vice President Brent Iadarola. “Despite the competitive nature of the retail product protection market, Asurion distinguishes itself with a strong portfolio of in-house assets that deliver the most comprehensive, end-to-end customer experience in the industry. This culture of customer experience and innovation has established Asurion as the company to watch in the North American retail product protection market.”

Frost & Sullivan recently evaluated the retail product protection market and the results proved Asurion’s product offerings are industry-leading. The company continues to grow its product portfolio to serve clients with the most innovative features and services in the market. This dedication to innovation and a superior customer service has resulted in trusted partnerships with the nation’s leading retailers. It is clear Asurion is the trusted solution provider in retail product protection, with a suite of technology-driven products including premier tech support, multi-device solutions, text to register services and more.

“Asurion protects over 150 million shoppers through our partnerships with the nation’s leading retailers, giving us an unmatched understanding for the needs of our retail partners and their shoppers. Our focus is to deliver products with best in class functionality, customizable features and integrated services that drive shopper loyalty for our partners by delighting their shoppers with our integrated experience” said Rob DiRocco, senior vice president of Asurion Retail Solutions. “This award recognizes the value that our innovative, quality solutions deliver for our retail partners and their business every day, and we are grateful this dedication has been recognized by Frost & Sullivan.”

About Asurion

Asurion helps people protect, connect and enjoy the latest tech – to make life a little easier.  Every day our team of 10,000 Experts helps nearly 300 million people around the world solve the most common and uncommon tech issues. We’re just a call, tap, click or visit away for everything from getting a same-day replacement of your smartphone, to helping you stream or connect with no buffering, bumps or bewilderment. We think you should stay connected and get the most from the tech you love… no matter the type of tech or where you purchased it.

Learn more about Asurion