How to merge IT and product development into one department



Asurion is the leading global provider of technology support and protection products, and as such we are in a unique position to provide thought leadership on market trends and best practices. CIO.com recently featured Barry Vandevier, CIO and President of Operations, in an article, “How to merge IT and product development into one department”. In it, Barry shares how Asurion is rethinking team structure to be able to deliver a better customer experience.

 

This article highlights the latest example of how Asurion is innovating traditional processes and procedures to deliver the best products and services for our customers. As the technology industry becomes increasingly competitive, this type of disruptive thought leadership helps Asurion attract and retain top talent, create top of the line products and services, and continue to grow our international business.

About Asurion

Asurion helps more than 300 million people around the world unlock their technology’s untapped potential. We create innovative technology solutions that help keep consumers connected, from comprehensive protection to smart tech help that redefines expertise. Partnering with leading wireless carriers, retailers and pay-tv providers, Asurion’s 17,000 employees deliver a seamless, award-winning customer experience, anticipating their needs and providing tailored services reachable within one touch.