Across the country, people have been working from home more than ever before, and that's meant changes to the way we live—from childcare to commutes to eating habits. It’s also led to a lot more wear and tear on appliances. Our refrigerators, microwaves, and ovens once sat idle during the workday; now we’re using them constantly, and that means more repairs.
Here at Asurion®, helping people is what we do best. For more than 20 years, we’ve partnered with companies like Amazon®, GE®, and Samsung® to protect, repair, and replace devices and appliances for millions of people around the world. Now, we’re offering a new way to help—and that’s where we need you.
As we expand our Asurion Appliance+ program, we’re looking for talented repair technicians to join our team to help provide hassle-free support. Whether you’re just starting out or have years of experience, we have openings—and a lot to offer, from competitive pay and healthcare benefits to tuition reimbursement and ongoing training.
Want to learn more about us? Here’s what Appliance+ is all about and how we can help you build a career that’s more than just a job.
What is Appliance+?
It’s an Asurion protection plan that covers all eligible products, no matter where our customers purchased them. We cover a wide range of appliances—refrigerators, ovens, washers, dryers, and more—from all the major brands.
How does the program work?
The customer files a claim in minutes and a local repair expert will fix or replace the appliance in one visit. No warranties, no product registrations, no receipts.
Why we need you
Our technicians are the heart of Asurion. They’re the ones our customers rely on to quickly get their appliances back up and running. With more people signing up for Appliance+ and repair calls surging—in 2020 alone, we fixed nearly 350,000 appliances—we’re looking to expand our team of qualified experts.
Great benefits, competitive pay
At Asurion, we put our employees first. And they love working for us. In 2020, we were certified as a top workplace for the fourth straight year by the independent analysts at Great Place to Work®.
Across our company, we offer competitive salaries and exceptional benefits, especially for repair technicians. Here are some of our perks:
- A potential performance-based annual bonus
- Health, dental, and vision insurance
- A 401k retirement savings plan with employer match
- Paid time off and holidays
- A company-provided van and tools
The tools you need, the career you want
We not only care about our customers—we care about our employees and their careers. We want them to thrive in their roles and learn and grow on the job. We want junior technicians to become senior technicians and if veteran technicians want to advance into management, we’ll give them that opportunity.
Just ask our employees, like major appliance repair coach Zach Eubank, who said Asurion has “no ceilings” and “will give you the pathway it takes to get to where you want to go.”
And Zach wasn’t alone. According to a recent survey, career growth was the top reason senior experts decided to join Asurion.
Check out what we offer to help you achieve your career goals:
- Ongoing training to grow your skills and become adept in new areas
- Coaching to help you develop as a tech and get the most out of your career
A company that feels like a family
For more than 20 years, Asurion has been a trusted brand in the business. We partner with some of the biggest appliance manufacturers in the world, and going forward, we plan to make appliance repair an even larger part of what we do.
But just because we’re a big company doesn’t mean you’ll just be a number here. Our experts said they wanted to work for a company that feels like family, and that’s our culture at Asurion. We not only give our employees the flexibility to succeed at work and at home, we also look out for each other and seek out everyone’s opinion to help make our company a better place to work.
As Rosie Bell, a major appliance repair coach puts it, “My voice is heard every time I have a question or concern.”
Join our team today
If you’re looking for a great opportunity and want to make a difference in people’s lives, check out our current openings.