AsurionuBreakiFix
StoresMy Account
logo
  • Claims

    Claims

    Broken tech is frustrating. Your claims don’t have to be.

    Get started

    Start a new claim

    Get a repair, replacement, or reimbursement for your eligible device.

    Track or manage a claim

    Resume or check the status of an open claim.

    What to expect

    Learn more about your coverage and how claims work.

    Calculate my deductible/service fee

    Get a personalized estimate for your device.

    Claim FAQs

    Get answers to the most frequently asked claims questions.

  • Get tech support

    Get expert help anytime, anywhere

    Our experts help you get the most out of your plan with premium expert tech support.

    Get tech support

    Connect with an expert

    We’re here for for all of your tech needs.

    Download our apps

    Get access to an app that has all your benefits in one place.

    Tech tips

    Tips, tricks, and how-to’s to keep you connected.

    New phone? Get set up

    Get activated and navigate data transfer or SIM issues.

    Streaming issues?

    Troubleshoot Wi-Fi and router problems with an expert.

    Extend my battery life

    Learn how to get more out of every charge.

  • Repair a device

    What can we help you with today?

    Get a fast repair without a plan—
it’s simple at any uBreakiFix® store.

    Get started
    Appliance

    Appliance

    All repair options

    All repair options

  • Protect your tech

    Handled with care

    From laptops to stovetops, we protect the stuff you rely on most with care.

    Explore tech care

    Find a plan

    Protection you can count on from brands you trust.

    Phone care plans

    Protection, repairs, and more through your carrier.

    Start or track a claim

    Start a new claim or check status of an open one.

Claims
logo
Claims
Claims
Skip to main content

May 23rd, 2023

Protect Your Phone from Its Worst Nightmare - "Summer Surge"

Global Tech Care Company Asurion® Anticipates Rise in Phone Accidents as People Gear Up for Summer Season

With summer on the horizon, many are looking forward to more time in the great outdoors, making the most of the warm weather, and traveling to their favorite destinations. On top of rising temperatures and busier airports, something else surges in the summer: broken cellphones. Each summer, global tech care company Asurion® reports an increase in lost and damaged phones during the months of June, July, and August, dubbing this period the "summer surge."

Asurion looked at phone repair data from its network of 700+ uBreakiFix® by Asurion and Asurion Tech Repair & Solutions™ stores and saw a nearly 70% uptick in water-related phone issues last summer, plus a nearly 15% climb in cracked screens. The number of lost phones increases in the summer, too. According to data from Asurion's cellphone protection plans, claims for lost phones rose 30% in the summer months last year, including "unrecoverable" phones – those lost where they cannot be retrieved (like the bottom of the ocean).

But don't sweat it. Asurion experts have helped millions of people prevent, fix, and solve phone issues, and they're sharing their top tips to help you avoid the summer surge:

  1. Remember, no phone is waterproof. Many of today's phones are water-resistant, meaning they can resist water penetration to some degree, but you shouldn't take them swimming. Instead of trusting a plastic sandwich baggie to protect your phone, get a plastic phone pouch – they're just as easy and much more effective. They even make floating versions so you can quickly retrieve your phone if it goes overboard.
  2. If your phone does take a plunge, skip the rice. While rice can draw out some of the moisture, it leaves behind water vapor, which can cause the internal components to corrode over time, leading to more issues down the road. Silica gel packets tend to work better, but they're still a short-term solution. The best thing you can do is bring the device to an uBreakiFix by Asurion or Asurion Tech Repair & Solutions store, where an expert repair technician will fully disassemble the phone, clean and dry each component and reassemble the device, giving you the best chance at a long-term fix.
  3. Grab a tempered glass screen protector. While it might seem like a purely cosmetic issue, a cracked screen makes your phone more vulnerable to liquid damage, especially with summer humidity, which can seep through the cracks and slowly damage the phone. A screen protector helps shield your phone from scratches, cracks, and breaks.
  4. Avoid direct sunlight. Keep your phone in a shaded area or in a protective cloth phone pouch, as exposure to direct sunlight can cause your phone to overheat. Extreme temperatures can lead to permanent battery damage, forced shutdown, and even a literal meltdown of internal parts.
  5. Always remember to regularly back up data. Schedule regular backups for added peace of mind in case your phone is lost, stolen, or damaged beyond repair.

If your phone, laptop, laptop or tablet takes a dive this summer, don't ditch it, fix it.  Visit any of the more than 700 uBreakiFix by Asurion and Asurion Tech Repair & Solutions stores across the U.S. for professional tech fixes, complete with free diagnostics, a low-price guarantee and a 1-year limited warranty.

About Asurion

Asurion is the leading global tech care company providing protection, repair, replacement, and 24/7 support for all the technology in consumers’ lives. With thousands of experts ready to help whenever and wherever, Asurion proudly cares for millions of customers with thousands of different devices. Asurion provides world-class customer experiences that keep tech running, with seamless, intelligent care for nearly every connected device in the home, from phones to major appliances and everything in between. Asurion is ready to help however you need it — online, over the phone, in your neighborhood, or even at your doorstep. We are a partner to the largest enterprise brands, serving over 100 clients. For more information, visit asurion.com.

Press ReleaseNews Blog
  • SHARE THIS ARTICLE
Asurion Logo
Protection Plans
Mobile Protection
iPhone Protection
Samsung Phone Protection
Asurion Home+
Asurion Appliance+
Asurion Complete Protect
Verizon Mobility and Home Tech Plans
AT&T Mobility and Home Tech Plans
All Protection Plans
Tech Help
Tech Tips
Start or Track a Claim
How to File a Claim
Mobile App Center
Tech Help
Tech Service Features
Tech Expert Stories
Tech Help FAQs
Repair Services
Cracked Screen Repair
Tech Repair
About Asurion
About Asurion
Leadership
Corporate Responsibility
Partnerships
Recognition and Reviews
Careers
Newsroom
Contact Asurion
Report a security vulnerability

Terms of Use
Asurion Privacy Notice
Sitemap
©Asurion 2026