Yuma Private Industry Council (YPIC), Greater Yuma Economic Development Corporation (GYEDC), Asurion, Hosting Events to Attract Customer Service Representatives
MAR 13, 2011
Asurion, the global leader in technology protection services, announced today it hopes to hire more than 200 work-at-home Customer Service Representatives in Yuma. Asurion will begin adding Virtual Contact Center professionals immediately and will continue hiring throughout 2012. In addition to paying an above-market wage of $10/hr. for bilingual associates, Asurion also offers full benefits, including health insurance, performance bonuses, and a 401k program.With more than 95 million customers, Asurion is the world’s leading provider of cell phone insurance. Asurion covers consumers in the event of loss, theft or out-of-warranty damage, including liquid damage. Customers who file a claim by 11:00 p.m. Eastern most often receive a replacement phone the next day. Asurion is the cell phone protection company chosen by every major wireless carrier.”To keep up with Asurion’s growth the company chose Yuma for its known base of support professionals who deliver the very best customer experience,” said Patrick Goertz, YPIC business services officer. “We’re especially delighted, and also very proud, that Yuma is adding jobs and growing its economy during these challenging economic times.”
Interested job applicants should visit the YPIC at 3826 W. 16th Street to learn more about Asurion’s successful work-at-home model and how to apply. For hours of operation, visit www.ypic.com. Basic job requirements include:
- Bilingual in Spanish and English (strongly preferred)
- One year of call center experience
- High School Diploma or GED
- Interest in working from home
- Own a computer, high speed internet connection and a phone line
- Have a quiet place to work in the home
“We did a lot of research before deciding the support professionals in Yuma provided us the best talent pool from which to hire,” said Bettie Colombo, spokesperson for Asurion. “We quickly found Yuma has a reputation for having not only a quality workforce, but also a history of quality customer support centers.”
YPIC and Asurion will be at the Marine Corps Air Station Yuma Air show this Saturday, March 17, to offer additional information about the Virtual Contact Center employment opportunities. For details about the event, please visit www.yumaairshow.com.
The Yuma Private Industry Council is a private non-profit organization whose purpose is to provide job seeker and employer services in the Yuma County labor market. Incorporated in 1988, YPIC serves as the Private Sector partner in the Public/Private Workforce Development Partnership with the Yuma County Board of Supervisors. With the advent of the Workforce Investment Act (WIA), the Yuma County Board of Supervisors designated YPIC as the official operator or the “one-Stop” delivery system for workforce development services in Yuma County. For more information about YPIC, visit www.ypic.com.
Greater Yuma Economic Development Corporation (GYEDC) offers a “one-stop” shop for corporate site selection data, economic/demographic research trends and quality of life information for site selectors, companies and individuals interested in locating in the Yuma region. GYEDC is a public/private partnership, governed by a sixteen member public/private board of directors. We proudly represent the 225 square miles of Yuma County; including the Cities of Yuma, San Luis, Somerton and the town of Wellton. Our private sector commitment is comprised of more than 120 business partners. For more information about GYEDC, visit www.gyedc.com.
Asurion is a global tech care company that provides insurance, installation, repair, replacement, and 24/7 support for a wide range of technology, from mobile phones and laptops to household appliances. Our 12,000 experts are available online, on the phone, in store, or can even come to you. Asurion eliminates the fears and frustrations associated with technology to ensure our 300 million customers get the most out of their devices and connections.
Learn more at Asurion.com