Asurion Selected by TELUS to Provide Device Protection Services



NASHVILLE, TENN, Feb 14, 2015– Asurion, the global leader in technology protection services, today announced the company is partnering with Canada’s fastest-growing national telecommunications company, TELUS, to deliver TELUS Device Care. The new service will be available to TELUS and Koodo customers starting February 14 and will protect smartphones from damage, mechanical and electrical malfunction.

“I am thrilled to partner with TELUS again to deliver an exceptional device care product,” said Aileen Trescher, vice president and general manager of client services for Asurion Canada. “Canadian telecom providers trust Asurion to ensure their customers are quickly reconnected, and we are honored to accept that responsibility. TELUS has an incredible customer satisfaction focus and we are looking forward to creating programs that surprise and delight their customers.”

For more information about TELUS Device Care, visit www.phoneclaim.com/TELUS.

About Asurion

For more than 20 years, Asurion’s innovation and dedication to delighting customers has made it the preferred provider of technology protection to the world’s largest wireless carriers, trusted retailers and popular device manufacturers.

Asurion’s 16,000 global employees support its 305 million consumers with an award-winning experience delivered through products and services that have set the standard in the industry.

The company’s fully integrated, end-to-end solutions, which are customized for its carrier, retail and device manufacturer partners, include premier support that enables consumers to fully utilize their digital devices and products; applications to protect privacy and provide security; and rapid replacement of lost, stolen, damaged, or malfunctioning devices.

When a product is missing or simply doesn’t work properly, Asurion solves the problem with people and processes operating 24 hours a day, seven days a week, speaking six languages, and working across any device, platform, or provider.