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Black spot on your phone screen? Here’s how to fix it

Man using photo with black spots on screen

You're using your phone as usual—browsing, texting, or capturing photos—when suddenly you notice an unsightly black spot on your screen. Whether it's a small dot or a larger blotch, understanding the causes and knowing how to address them is crucial. 

At uBreakiFix® by Asurion, we take care of your tech so you can focus on what's important. We've got you covered, from fast repairs to tips on buying your next phone. Here’s what you need to know about the black spot on your phone screen and what you can do to fix it.

Potential causes for the black spots on your screen

Discovering a black spot on your phone screen can be like finding a blemish on a favorite painting. Various factors can lead to black spots appearing on your phone screen. Identifying the cause is the first step in finding a solution.

  • Broken screen: A black spot can also be a symptom of a more serious issue, like a crack or break in your phone's screen.
  • Pressure: Applying too much pressure to your phone's screen can cause black spots due to physical damage to the LCD.
  • Stuck pixels: Stuck pixels can appear as black or colored dots on your screen and are usually caused by a malfunction in the screen's pixel grid.
  • Dead pixels: Dead pixels are similar to stuck pixels but are permanently off, appearing as black spots on your screen.

How to fix black spots on your screen

Troubleshoot and eliminate those pesky black spots on your screen with these effective steps.

Relieve any pressure on the phone

If the black spot is due to pressure, reducing the pressure and giving it time might gradually reduce the spot. Remove any tight cases or screen protectors and avoid putting pressure on the screen. Give it some time to recover—we advise about 1-2 hours.

Restart your phone

Sometimes, a simple restart can resolve minor screen issues. Power off your phone and turn it back on. Then, check if the black spot persists.

Complete a factory reset 

A factory reset can sometimes fix screen issues, but remember to back up your data first, or all your favorite files will be lost forever. Once your data is safe in either the cloud or on a computer, you can perform a factory reset following your iPhone® or Android phone’s specific instructions.

Repair the pixels

Using a pixel repair app or website might help unstick stuck pixels. Keep in mind that those apps could bring with them malware that could further harm your phone, so be very cautious when going this route and look for a reputable, well-reviewed app. If you notice the pixels are dead instead of stuck, you’ll want to bring your phone in for expert repair, as it will require removing the screen to fix it.

If you've tried these steps and still need a little help, we're right around the corner. Schedule a repair at the nearest uBreakiFix® by Asurion store and our certified experts can get your device back up and running as soon as the same day.


*The Asurion® trademarks and logos are the property of Asurion, LLC. All rights reserved. All other trademarks are the property of their respective owners. Asurion is not affiliated with, sponsored by, or endorsed by any of the respective owners of the other trademarks appearing herein.*

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