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Laptop not charging?

When your laptop won’t charge, contact the experts at uBreakiFix® by Asurion or Asurion Tech Repair & Solutions™ to get a fast laptop charging port repair.

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Broken laptop charger plugged into the port

Laptop not charging when plugged in?

Most laptop batteries last up to 4 hours on a single charge, but after a few years, they can start to give out—and stop charging all together. Don't worry—if your laptop no longer holds a charge, there are some simple solutions:

  • Turn off your laptop’s power, and wait 30 minutes before you turn it back on. Then connect the charging cable, and see if the laptop gets some juice.
  • Check your plug, battery, charger, and connector, and ensure they are working. You may also want to test the wall outlet or surge protector.
  • Inspect your charging ports for dust or debris, then use a cotton swab or can of compressed air to clean them out. Be sure to hold the can upright.
  • See if your laptop is overheating, and if it is, take a break from using it until the battery cools down. It could be too hot and no longer functioning normally.

Can’t fix your laptop? Leave it to us

If you’re still asking yourself, “Why is my laptop not charging?” after trying these tips, skip the hassle and take it to your nearest uBreakiFix® by Asurion or Asurion Tech Repair & Solutions™ store. Our experts will give you a free device diagnostic and help you with a laptop charging port repair.

Customer walking into store with broken devices

Fast service, right in your neighborhood

Need a quick repair? Stop by one of our 700+ stores and we’ll get you back up and running fast. Can’t come in? We’ll come to you.


What else can we fix for you?

No matter the device or the issue, our experts can help get you back up and running fast. Learn more about our extensive repair services below. 
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Tech repair done right

For over 25 years, Asurion has repaired the devices people rely on most—from smartphones to game consoles. Don’t leave important repairs to just anyone. Our trusted experts will fix them the right way, and we have the reviews to prove it.


Fixing your laptop doesn’t have to be frustrating

When your laptop stops charging, our experts can repair it fast. Schedule a service with them today.

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The Asurion® and uBreakiFix® trademarks and logos are the property of Asurion, LLC and uBreakiFix Co. respectively. All rights reserved. All other trademarks are the property of their respective owners. Asurion and uBreakiFix are not affiliated with, sponsored by, or endorsed by any of the respective owners of the other trademarks appearing herein.

*Our repairs come with a 1-year limited warranty, valid at all our locations. The only exceptions are liquid damage repairs or if we’re working on your device through your Original Equipment Manufacturer warranty or some other coverage plan. Then the terms of that coverage would apply.

**The average cost of a repair can fluctuate with the level of service and value of replacement parts required.